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Jake's Wayback Burgers
- Restaurants
- Middletown, DE
About this business
"Best Burgers Under the Bun"
Location details
568 W Main St, Middletown, DE, 19709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had really great customer service from Sheila on Friday!!! Great food also. We need you guys come to Chestertown Md.
Business response:
Jaynie Larrimore-Tribbitt thank you for the review and for calling out Shayla for her great customer service skills. We hope to see you again soon on the Wayback!
I found a dead fly in my burger that I purchased yesterday.........blahhhhh. I also got really, really sick.
Business response:
Sarah can you please elaborate on the fly that was found in your purchase yesterday? (which item, and what time) This will be looked into on our end to determine what happened and to ensure this does not happen again as we take food safety very seriously This is not something we have received feedback on in the many years the Middletown location has been open so I can assure this in not something that happens regularly.
Business response:
Please explain your experience in the restaurant for your recent visit, so we can take a remediate action.
Absolutely love the food and the staff was extremely polite and friendly
Business response:
Val Owen thank you for the review and kind words. We work hard to ensure our customers are satisfied not only with our food but can enjoy it in a friendly and fun environment. Hope to see you soon on the Wayback!
Wayback Burgers, 568 West Main Street, Middletown, DE way tooooo go on the wonderful I will never forget customer service experience. Long story short .. got home and thought they forgot one on my burgers ... on the phone waiting for manager to pick up and find my receipt and I did not pay for the missing one... so I said never mind to the manager and hung up... but I wanted that burger called back reordered and they showed the best customer accommodating service any customer could ask for!!! Thank you so much again ���
Business response:
Hi Donna! Thank you so much for taking the time to share your feedback on your recent visit! We hope to see you again on the way back!
Frequently asked questions about Jake's Wayback Burgers
How is Jake's Wayback Burgers rated?
Jake's Wayback Burgers has a 3.9 star rating with 374 reviews.
When is Jake's Wayback Burgers open?
Jake's Wayback Burgers is closed now. It will open tomorrow at 9:00 a.m.
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