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Jadta Fine Cars
- Used Car Dealers
- Scranton, PA
About this business
Location details
1501 Cedar Ave, Scranton, PA, 18505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We went to the lot itself (it was local.) On the car there was information that wasn't on the site that said essentially the car had been listed as totaled by the state DMV, but they (JADTA) found no evidence to substantiate this. Apparently the couldn't see that the tail gate panel and bumper were an inch out of their normal positions.
Drove almost 100 miles to see truck and apparently deposit was put down on truck but financing fell through. Salesman took keys to truck home and I couldn't even get into the truck. Disappointing but not the owner's fault, salesman probably thought he had a done deal and didn't follow protocol. My girlfried was pissed, nice ride home, yeah right.
They honest and told me up front that the vehicle that I was interested in had been hit. They sent me accurate photos before I was to make the trip from South Jersey. The photos convinced me to look for another vehicle.
So far so good.
Responded right away.
Business response:
Julie, Thank you for your positive review.We know the buying experience can be very stressful, as the consumer is inundated with thousands of online ads, and there's a lot of information to digest.We certainly appreciate the opportunity to earn your business, and look forward to hearing from you soon.
Very professional and actually returned my inquiries about the vehicle in interest. Did not purchase anything but dealer still retains contact to inform me of possible offers that fit my budget
Business response:
Mario thank you for your positive review.I certainly appreciate the opportunity to earn your business, and your kind words really made our day!We'll continue to work hard to find the right vehicle for you in the right price range.
I was so happy to find a dealer that was willing to hold a car for a week to allow me time to travel to see the car. However, the car was not in the as advertised condition. My wife and I were upset and disappointed that when we arrived at the dealership after hours that the car was no on the lot to be seen. It seemed like they put the car away or hid it just so we had to come back during business hours. That's just not the way I like to do business. I would not go back to this dealer.
Business response:
Todd, I'm sorry to hear that you had a negative experience at our store.As I'm sure you know, it's impossible for us to see a vehicle through your eyes, and I can never account for a person's expectations, which is why we always recommend that you come and see the car in person.While I understand that the buying experience can be very stressful, we do our best to soften that stress level as much as we can.One of the most frustrating factors is when a customer visits a store, and finds that the vehicle is sold, so as a courte... read more
Honest and straightforward!
Business response:
Thank you for your positive review, we strive to meet and exceed expectations, and your positive comments really make us feel proud of the job that the family is doing.Best wishes.
The car we found is what we were looking for.
Business response:
Linda, thank you for your purchase and positive review!It was a pleasure to deal with you, and please keep us in mind for your future auto needs.
Frequently asked questions about Jadta Fine Cars
How is Jadta Fine Cars rated?
Jadta Fine Cars has a 4.5 star rating with 274 reviews.
When is Jadta Fine Cars open?
Jadta Fine Cars is open now. It will close at 6:00 p.m.
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