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Jackson Acura

4.7

About this business

Specialties: Serving the Roswell North Atlanta area, Jackson Acura is your premier retailer of new and used Acura vehicles. Our dedicated sales staff, management, service representatives and top-trained technicians are here to make your new or pre-owned auto shopping experience fun, easy and financially advantageous. Utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today. Call it a refined revolution or stylish uprising, but there is an attention to det... read more

Location details

10900 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.72,819 reviews
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Janvi T.'s profile image
Janvi T. 
6 months ago

Jackson Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Jackson Acura PHONE NUMBER +1 (805)- 41O 56OO Jackson Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Jackson Acura PHONE NUMBER +1 (805)- 41O 56OO Jackson Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Jackson Acura PHONE NUMBER +1 (805)- 41O 56OO Jackson Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Jackson Acura PHONE NUMBER +1 (805)- 41O 56OO 

next I.'s profile image
next I. 
8 months ago

Jackson Acura CUSTOMER SERVICE +1 (805)-3O8 OO4O Jackson Acura PHONE NUMBER +1 (805)-3O8 OO4O Jackson Acura CUSTOMER SERVICE +1 (805)-3O8 OO4O Jackson Acura PHONE NUMBER +1 (805)-3O8 OO4O Jackson Acura CUSTOMER SERVICE +1 (805)-3O8 OO4O Jackson Acura PHONE NUMBER +1 (805)-3O8 OO4O Jackson Acura CUSTOMER SERVICE +1 (805)-3O8 OO4O Jackson Acura PHONE NUMBER +1 (805)-3O8 OO4O  

Tom & Michelle P's profile image
Tom & Michelle P 
8 months ago

We purchased a new Acura MDX for $48,000+ from Jackson Acura and had it serviced there for its entire lifetime. **** was our service advisor during this time. When we began to experience excess oil consumption to the tune of 3+ quarts between oil change intervals, we took the vehicle in to speak with him in person. He proceeded to tell us "they don't make them like they used to", "you need a whole new engine", and dismissed all of our concerns. I will also add that at our prior oil change, when I shared with him that the oil... read more

Douglas T's profile image
Douglas T 
8 months ago

Worst service department in the world. Beware. They lie and cheat. ****** service manager is the most dishonest of them all. 

Jen's profile image
2 years ago

Jackson Acura is Top Notch! Just bought a used Acura from Jackson Acura. This was the absolute BEST experience I have ever had with a car dealership. I found a car on their website and was able to make an appointment to see Doug, their internet sales manager. We ended up looking at several vehicles, even taking an extended test-drive on one model. I bought my vehicle at a great price, with no pressure and was given TOP DOLLAR on my trade-in. Service was fantastic all-around. Their Certified Used vehicles are a great deal, wi... read more

Glenn R's profile image
Glenn R 
3 years ago

I bought a 2021 RDX FROM Jackson Acura after reading reviews and talking to other buyers. That experience was great but the service **** earns an F. They ordered a part for a malfunctioning window - ordered the wrong part. 2nd try was back ordered for months. Then they lost the order and had no way to trace it. Now on the third attempt - including 4 trips there to try and get this resolved. They still cant tell me if they have the correct part ordered or not. In the meantime the window is inoperable and they are asking me to... read more

chris s's profile image
chris s 
3 years ago

I took my car in for an oil change 1/2/2021. When the dealership handed the can back to me, I noticed a funny smell in my car. ( My oil smelled like DIFFERENTIAL oil ). After driving it for a few days, my car started to emit some pining noises. This was getting worse to a point it started making tapping noises when I started the car up in the morning. I immediately took to the dealership. The service advisor told me it would be $500 to take a look at it and kept mentioning something about "Short Block". I didn't really under... read more

Rubi P's profile image
Rubi P 
4 years ago

Very misleading with setting up recall appointment For my vehicle . I received a Letter stating Loaner vehicles are available since my airbag was recalled I called and they stated due to COVID there are no Loaner vehicle instead They pay a 3rd party to Lyft to my job and drive my vehicle there and back .If I would have known about them driving my vehicle I would of refused .That information wasn't disclosed To me .Just that my vehicle would be picked up and dropped off .By far a very bad experience that when I called they st... read more

Shantell J.'s profile image
Shantell J. 
10 years ago

One of a kind. Jackson Acura offers great service. I have been a loyal customer since 2010. Reggie Hammond and Mr. Jackson are down to earth and overall genuinely nice people. 

Frequently asked questions about Jackson Acura

How is Jackson Acura rated?

Jackson Acura has a 4.7 star rating with 2,819 reviews. 

When is Jackson Acura open?

Jackson Acura is open now. It will close at 8:00 p.m.  

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