Jackie Thomas Real Estate LLC

Jasmine C 

on Google

2 years ago

I was assisted with Agent Cynthia to find a rental home and she was absolutely amazing from start to finish . She had awesome communication, was able to accommodate my crazy work schedule for viewings , and kept me abreast of every step of the way. I am so grateful of her help, my husband and I were able to find a home in two weeks time. She went out of her way to help us find a home and it showed through her work ethic and genuine love of the work she does . Thank you !!!! 

Jabari Salem 

on Google

6 years ago

This agency was not very honest in the way they conduct business. I was told on numerous occasions that I would receive contact in regards to a same day submitted application. Instead they NEVER called within 8 days of submitting, I called about 10 times in between, and then when I finally got tired of waiting they answered that someone else has secured the property. Business is business so I'm not upset that an amazing individual secured the property, but integrity and communication plays a key role in business. 

joseph hardy 

on Google

2 years ago

I did not have a good experience with this company! I recently got behind and made arrangements and I was still evicted! This company did not take time to fix things right and always cut corners when it came down to keeping the property up to date! Company would not replace old refrigerator that would not close properly. Bathrooms showed signs of mold and company only painted over it. Do not trust this company 

Marilyn Gage 

on Google

7 years ago

Signed a two year lease. For TOWNHOUSE in Chesapeake and they told me everything will be fixed. Been here 6 mos and windows dont have locks and some are cracked. Patio door don't work ducked taped shut. Slum lords still did not fix.They told me no bugs but this place is infested with HUGE ROACHES AND ANTS EVERYWHERE. They sprayed once outside only. they refused to spray inside. We had an attempted intruder and front lock was popped. My daughter changed locks so we can be safe. According to our lease we supposed to have 2 AC... read more

Tracy Myers 

on Google

2 years ago

Very unprofessional dealing with this company was told I was holding an agent up when trying to resolve an issue on a tenant portal where a mistake was made entering an amount to be paid was told they weren't going to eat my mistake when as soon as the error was made I contacted the office and spoke with a woman named Pat. Couldn't get my lease agreement early had to live in apt 3 days without water just one thing after another, what have I done I'm locked in for a yr