Jack Brown Cleaners

Gypsy Torres 

on Google

2 weeks ago

This is second time Jack Brown has "washed" clothes that were specifically asked to be dry clean only, essentially ruining the clothing and the only response is, bring another load and we will do those for free. Why would you be given a 3rd opportunity to do the same thing. NEVER going back. 

Tena Fink 

on Google

3 months ago

A few months ago, I had to have two out of three laundered shirts re-pressed. This week, my husband‘s dry cleaned shirt smelled like vomit, there was even BO smell under the arm. They refused to re-clean it or refund our money. I think her exact words were “It just smells like food to me”. Good grief, should it even smell like food? $9+ We are done with Jack Brown, cleaners! They don’t care about quality work or care if people ever come back. Got the message loud and clear. 

Jim Lacy 

on Google

3 months ago

Picked up a shirt I had laundered and immediately smelled something like vomit (of all things). Took it back after Christmas...the smell had faded some but still smelled bad. Employee at said she only smelled something like food. I said I wanted it recleaned at no charge or get a refund. She would do neither. I said I'll do business somewhere else. I have traded with Jack Brown cleaners over 40 years...I even was a good friend of a classmate from the family starting in high school. Another example of poor customer service - ... read more

Crystal 

on Google

10 months ago

Efficient understanding and kind. 

Bailey Dieckman 

on Google

11 months ago

Website states that they are able to provide cleaning for household bedding. When I arrived they were not only unable to help me with laundering a duvet but quite unhelpful on addressing why exactly they wouldn’t be able to. When I asked staff what options were he said buy a new one or wash it at home. Probably better going to a non chain. Not very helpful.