J & H Appliance

Green Thumb7 

on Citysearch

14 years ago

Prompt and professional – Raul is very good, kind and conscientious technician. When and if I need future repairs, I will request him. Thank you for your promptness and professionalism. 

jujubeat4 

on Citysearch

14 years ago

Efficient, Courteous & Prompt – I called to have my dryer repaired. The person who answered the phone was courteous, prompt and efficient. Gave me a date and a time frame. Your repairman, Steve, came promptly at the beginning of the scheduled time, did his work quickly and efficiently, told me I needed a new part, told me he would order the part at once, told me I would get a call as soon as the part arrived and a timeframe would be given for his return to install the part. I got the call, the time was set, he arrived earlie... read more

ArtisticBeauty 

on Citysearch

14 years ago

Competent & Reliable‎‎ – I would like to commend Billy for the excellent service and care he took to fix our Whirlpool washing machine. I found him to be extremely competent and reliable. He asked good questions, listened, evaluated and quickly initiated a fix. Billy actually found where A&E had improperly installed a part and he fixed it. To put this in perspective, we had A&E visit our home 5 times, over a 6 week period, and the machine was in worse shape by the end of their last visit then when they started. We had a diff... read more

Hardo 

on Citysearch

14 years ago

Stay Away – It does get worse than this. They know nothing about customer care. 

jeikobu 

on Citysearch

15 years ago

WORST APPLIANCE – This is one worst "APPLIANCE" company's ever. they also have a j &h in Arizona that's just as bad or worse ran by there son. there's not even a good review on them. the owner came out to put an ice make in and didn't plug it in and had no ice thanksgiving day called to tell him and he was rude and unprofessional 

SJFamily 

on Citysearch

15 years ago

J&H Appliance, a caring and thinking company who knows their equipment! – WE had a very positive experience with J&H appliance regarding our Bosch dryer. We called them after having a frustrating experience with A&B appliance. A&B told us we needed $300 plus in new parts and they were not easy to deal with on the phone. So, we opted to go with J&H and Scott at J&H sent out Joe Reyes who was excellent and told us we only needed this $50 part and voila, all was fixed. They were very professional and they saved us over $300 wit... read more

SGSJ 

on Citysearch

16 years ago

Customer service with a smile – A friend had told me about J & H after I have several services on my 2 year old range that still wasn't working. I was so amazed with the costomer service from beginning to end. From scheduling with Sandy who reassured me that they would send out their senior tech Nino the next day. Nino showed up on time and knew what the problem was right away. He said he had to order a part and it would take about 3-5 days to get. I figured I would get a call back in 3-4 weeks from past expierence. But to m... read more

MaxineSJC 

on Citysearch

16 years ago

J&H APPLIANCE SERVICE FROM HELL!! – I have a Whirlpool Washer and this company J&H Appliance had to send two guys to try and figure out the problem, they both were young and had no clue what they were doing, I finally called Whirlpool to get me another company out here so I can get some laundry done. I paid a ton of money for this washer and to get service like this is not exceptable. I asked Whirlpool to look into this company. 

adonismale 

on Citysearch

16 years ago

Avoid this Company ! Poor Service :( – This place S*cks ! Not sure why Western Appliance in San Jose uses this company . They are notorious for NOT returning phone calls and keeping appointments . I had a Saturday appointment and NO One answers the phone at all . Poor Customer Service ! I will no longer Buy Appliances at Western Appliance because when you a problem or issue you are stuck having to use this pathetic company . Avoid this Company and buy your appliances Elsewhere.