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It's Once 'n Again
- Used, Vintage & Consignment
- Pontiac, IL
About this business
Better Brands. Your outlet to buy and sell recycled fashion for your family.
Location details
123 W Madison St, Pontiac, IL, 61764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I went to Once 'n Again for the first time today, and it was a complete waste of my time. I'll never shop there again. All but one of the staff people ignored me, and the one woman that did speak to me was one of the rudest people I've ever met in my entire life.
Business response:
Hi Jane. I understand that you became upset when we didn't buy very many things from your friend after you carried it in for her. It was a business decision for us and not personal. After reviewing the security footage to see where we could improve our interactions in the future, I saw that you were greeted and directed to the consignment counter by one employee and another helped your friend by evaluating her items. I am sorry that you were not satisfied with the help that you did receive. I regret that you felt your trip w... read more
Was there when they opened. Best place to shop. They help you and take the time to go do. Great job girls
Business response:
Thank you PJ...we miss you!
I tell all of my friends that this is the best place to shop! I love, love, love the continual sales and ample selection! The staff is also very friendly and I am often greeted by name. Thanks for a great place to shop is little ole Pontiac, IL. �
Business response:
Thank you Autumn
This is, hands down, the best consignment place around! Great quality clothes- I would know because my great quality clothes are there waiting for YOU to buy them!! :) I've purchased some really cute clothes from here that still had tags on them from the original retailer. Soooo worth it to check this place out!! Very glad @Autumn Lloyd introduced me!!!
Business response:
Thank you Erica
They are always nice, pricey but nice. Not a thrift store but a consignment store.
Love this store.
Frequently asked questions about It's Once 'n Again
How is It's Once 'n Again rated?
It's Once 'n Again has a 4.4 star rating with 173 reviews.
When is It's Once 'n Again open?
It's Once 'n Again is closed now. It will open tomorrow at 10:00 a.m.
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