Ison's Nursery & Vineyard

russ s. 

on Birdeye

a year ago

not to nice to deal with 

teena n. 

on Birdeye

a year ago

Ison's is truly a treasured vendor. My husband & I, have been buying their grape vines, blueberry bushes & fruit trees, for several years, now. They truly stand behind their plant warranties, as we found out, last year, when a couple of fruit trees, died. We drive almost 2 hours, to shop there & each time, we receive friendly, knowledgeable service. We so look forward to purchasing their scrumptious muscadine preserves, as well as bottled muscadine juice.  

Lela Hallam R. 

on Birdeye

2 years ago

Couldn't be more pleased with this nursery. One of my grapevines died, and the replaced it this year with the healthiest, strongest plant that could have been safely mailed. It's not that the first one wasn't healthy; it most definitely was. In any case, replacing a plant that didn't make it I'm sure bites into the profits of a small company such as this. Most appreciative! 

nada j. 

on Birdeye

3 years ago

As with many of the above complaints, I am shocked by what amounts to theft by Ison. After months of waiting they only sent me one of five plants, then argued that they had sent them all, then sent me one plant, then when I explained they had three other plants to send, they sent me the same one again, and then stopped responding to emails. There is a total lack of integrity. They should be ashamed. Give your business to better people. 

D P. 

on Birdeye

3 years ago

This use to be an excellent company that stood behind their products. Now you can’t even get anyone to answer the photo respond to an email. I ordered, and pod for in advance, trees in Aug 2021 and as of today May 2022 I still have not received my order. No one answers the phone now AT ALL, I’ve tried at all different times of the day from as soon as they open to closing time. They need to stop taking pre orders if they cannot guarantee the product.  

Mitch V. 

on Birdeye

3 years ago

This used to be such a good nursery not too long ago. Now they do not have a customer service, they do not anser the phone etc. Now isons is a disaster. I placed an order in Feb 2022 when they stated that they have all the trees ordered. After more than 2 months they sent me one tree that looks dead, a sold-out notice, and want to refund only the price of the other trees. In other words if I want to rebuy the trees I have to repay shippment fees. Avoid! 

Michael M. 

on Birdeye

3 years ago

I once had positive things to say about Ison's Nursery. That was years ago when they would answer the phone or live up to their warranty policy. Those days are long gone. I have written and phoned them multiple times for over a year now in an attempt to correct a dying and dead within a month tiny muscadine vine received over a year ago. No one answers their phone, just a recording and a "goodbye", and the email you are instructed to use just returns a form letter reply thanking you for your order and stating shipping times.... read more

Clare B. 

on Birdeye

4 years ago

DO NOT BUY FROM THESE PEOPLE!!! On January 14th I ordered strawberries, blueberries, and asparagus. I called them in late April to inquire since every other nursery had shipped, after they ignored a voicemail. The woman who answered the phone said "I think Virginia is shipping this week", and then the call cut off. The shipment arrived the following week poorlu packed and damaged with a note that the strawberries were out of stock (ordered three months earlier!!!) and I would have to call, fax or email to get a refund. Are... read more

Inga N. 

on Birdeye

4 years ago

Ordered a 5' cherry tree online in autumn for spring delivery. The tree arrived with a gel root dip in a bag and seemed to be alive. That's about all positive I can say about it. The tree was cut back just a few inches from the trunk with no branches at all. The base of the tree had been pruned prior in a way that you wouldn't get a straight trunk at the base. A truly ugly tree. We might get the tree to fruit production but it's certainly not a tree you would want to plant for it's ornamental benefits. Will not buy there on... read more