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Island Security
- Home Services
- Mercer Island, WA
About this business
-Home Security Systems -Commercial Security Systems -Security Camera Systems: Residential/Commercial -Fire Alarm Systems: Residential/Commercial -Intercom Systems: Residential/Commercial -Custom Wiring - New Construction Pre-Wiring -Access Control Systems Our monitoring station meets all local, state, and Federal requirements, as well as being selected to be a U.L. Monitoring station. What this means to you is that whatever your monitoring needs are we provide them. Additional Services: Island Security will do any low-voltag... read more
Location details
7605 SE 27th St # 209, Ste 209, Mercer Island, WA, 98040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid if possible. There is no way to contact their business offices directly via phone. Even during business hours, all calls go through a call service that largely runs interference. If you have a billing problem, good luck getting that resolved. We made the mistake of giving them a VISA card to have on file for the quarterly $100 monitoring charge. 3 months ago they charged it five times in a 3 week period ($500 total). They still have not refunded the money and half the time do not return messages (that have to be left w... read more
Mike(the alarm installer) was awesome and very helpful! – Just got my system installed, first alarm system I have ever had. Mike (the technician) went over everything and wrote it down for me. I'm not savvy with computers or stuff of that sort but this was very simple for me. Thanks again - Deb
Recommended 100%!!! – When my husband and I decided that we wanted an alarm, we sat down and thought about what was important to us. We wanted a company that was local, where we would always get a response instead of a machine, and where our monitoring was done by a company that was right here in our area. Island Security is a perfect fit for us. Their technician that came out to our house was on time, respectable, and knowledgeable about what we needed to make our home totally secure. We have accidentally tripped our alarm ... read more
What A Great Company – This company did work for our out centers for disabled children. We used Island Security to install systems that would notify us if anyone that shouldn't left the home facilities. They also installed our Camera Systems and our Intercoms. Their price was competitive and they use top quality equipment. Our Ground Maintenance division did extensive research before we used them for the safety and security of the kids we work with. After it was all done we were surprised to receive a check from Island Secur... read more
Enjoyable experience all around – I just switched from another company(not going to mention them) to Island Security and they serviced my whole alarm, installed new keypads, and assured that all my windows, doors, and motions we're working properly. They even switched my old motion detectors with new pet sensative ones so that I can have my alarm active with my dog inside! 5 stars from me, thanks guys!
Island Security Was The Way To Go! – We had Island Security put a security system in our 12,000 square foot home. They also installed our outdoor camera system which we can watch on the internet from anywhere,as well as the homes intercom system The tech's from Island Security were neat and as professional as we have had work here. The owner spent many hours sometimes on weekends and the evenings to help plan our systems. We are shocked to read the reviews here with one star. They are similar to reviews we have seen in other... read more
11 Years Enjoyed Experience – I’m surprised at the reviews below me, I’ve had nothing but good experience with this company. Its great calling a company and having the owner call you back immediately asking how you’re doing and if everything is ok with your system. I’ve recommended Island Security to two of my neighbors as well as friends and family which have also done the same to there neighbor and friends. All in all I’ve enjoyed my alarm system and the 11 years experience with Island Security.
WORST COMPANY I HAVE EVER DEALT WITH – Island Security first put my system in in 1992. In 2002 they began monitoring. This year I wanted some upgrades. Seth, the owner came out to bid the job. He gave me a bid and I had two other companies bid the job. He was over 100% more than the other company I chose. Needless to say I took the lower bid. Seth discovered I had the work done by someone else and got irate and lost it. He then informed me that if I changed monitoring companies I would be responsible for the balance on the c... read more
Believe the 1 star review – I would believe the 1 star review. The amendments were done probably after... I have several neighbors using their service including myself. The only way they keep their business is by threatening to abandon their customers when things do not work. Their alarms would either not go off or go off at the wrong time with either poor installations or deliberate wrong installations. My sister signed up the service without asking the neighbors and she paid a little bit more than the competition. Along wi... read more
Frequently asked questions about Island Security
How is Island Security rated?
Island Security has a 4.1 star rating with 77 reviews.
When is Island Security open?
Island Security is open now. It will close at 6:00 p.m.
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