Isaacs Wrecker Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Isaacs Wrecker Service

4.4

About this business

Welcome to Isaacs Wrecker Service! YOUR TOWN TRUCK SERVICE IN TYLER AND LONGVIEW, TEXAS Isaacs Wrecker Service is a family-owned and operated business established in 1999 with just one wrecker in Rusk, TX. Now Isaacs Wrecker Service has grown to 25 wreckers in its fleet and 8 different locations. We offer local and long distance towing, hotshot, transportation. We pride ourselves on having the best customer service in the area. Our ability to respond to our customers have been the key to our success. We believe that our cust... read more

Location details

13452 FM206, Tyler, TX, 75709, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4295 reviews
Select a rating
Danette Heffner's profile image
Danette Heffner 
recommend  Recommended
4 years ago

My son had a blowout and we needed his truck towed to a local tire shop. Our driver arrived five minutes early, was lightning fast at getting the truck hooked up, had good people skills, and had us at the tire shop, unhooked, and with receipt in hand in no time flat. I was pleasantly surprised at how excellent the service was today...in this day and age, it is hard to find that level of excellence so hats off to the folks at Isaacs and thank you for taking great care of us. 

Tim Nichols's profile image
Tim Nichols 
recommend  Recommended
4 years ago

These guy have always been very professional, and I will not let anyone else touch my vehicles 

Odis Amie's profile image
Odis Amie 
5 years ago

I wouldn't recommend Isaacs wrecker to my worst enemy .They are no good and preys on the public for their bread and butter.God is watching. 

Tiffani Hooper's profile image
Tiffani Hooper 
6 years ago

I went in to help a friend get his truck outta impound. We’ve never had to do this before. They refused to release my friends truck because I wasn’t on his full coverage auto policy. We went & got a notarized statement, from his attorney, granting me power of attorney over him so we could get his truck. TERRY, the manager, lost his temper because we weren’t understanding, so he PHYSICALLY put his hands on me, 4’10” female, & shoved me outta the office because I was needing information. He didn’t touch the 6’ man that was wit... read more

Eric Case's profile image
Eric Case 
recommend  Recommended
6 years ago

EXCEPTIONAL customer service! Tommy went above and beyond to make our breakdown go as smoothly as possible. Tommy is the GUY you want when you have a problem! Thank you! 

Jennifer Ridings's profile image
Jennifer Ridings 
6 years ago

They will screw you anyway how! Charge you after you are told you wouldn’t be charged any additional fees. And fight with you over your weathertech floor mats! 

Kimberly Adams's profile image
Kimberly Adams 
6 years ago

Terrible company, stay away! They have contracts with several apartment complex's in Tyler that allows them to enter a gated community in the middle of the night and like a thief they walk around your vehicle trying to identify ones without a parking permit and then tow them away. All done in the darkness of night, can they not do this during the day like a reputable company. But I guess then they wouldn't be in business because they can't make money in a reputable way. And don't even try to appeal the towing because apparen... read more

Business response:

We have signs posted at every entrance to every complex we have contracts with. We are contracted to keep people out of the parking spots that people who live there pay for. We patrol both days and nights, so if you read the signs and obey them you will not be towed. 

David Smith's profile image
David Smith 
recommend  Recommended
6 years ago

highly recommended they have some awesome drivers operators and they know how to get the job done right the first time 

Tina Daigle's profile image
Tina Daigle 
6 years ago

We broke down on the side of Interstate traveling on the Friday of Memorial Day weekend. We called Isaacs and received great, quick, and friendly service. Our tow man was exceptional!! I definitely recommend this company! 

Business response:

Thanks, we appreciate you 

Frequently asked questions about Isaacs Wrecker Service

How is Isaacs Wrecker Service rated?

Isaacs Wrecker Service has a 4.4 star rating with 295 reviews. 

When is Isaacs Wrecker Service open?

Isaacs Wrecker Service is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com