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Iron Mountain
- Consumer Services
- Pittsburgh, PA
About this business
Your local Iron Mountain facility in PITTSBURGH, PA is staffed with dedicated security professionals who's #1 priority is ensuring the security and protection of your most valuable assets. Providing solutions that include secure storage, secure shredding, workplace transformation, document scanning, information management, digital transformation, as well as data centers, art storage/logistics, and cloud services. Iron Mountain helps organizations lower cost and risk, comply with regulations, recover from disaster, and enable... read more
Location details
1600 W Carson St, Pittsburgh, PA, 15219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm so confused, this company has been around for years! Why cant they figure out customer service? I logged on to arrange for a pickup, only to find my site access was messed up, so I called customer service. Then a couple weeks go by and I reach out to customer service via the chat - literally took the agent 20 minutes to tell me that I didn't have a current pickup order. 20 Minutes! I placed an order and have to wait at least 24 hours for a reply. the drivers at the company are great - always professional and friendly, bu... read more
After 2 1/2 weeks of trying to get a document box in our office, we gave up. We needed documents filled out, they needed information from us online. We couldn't get into our online account, could not reset password, sent several e-mails, and calling customer service did nothing. The back and forth solved absolutely no issue. We ended up with a local place since we can talk to someone in the actual office.
Thank you Jill!! You are the best! Helped us get about a dozen boxes of shredding for us! Great worker and appreciate everything she has done!
Nice place
Frequently asked questions about Iron Mountain
How is Iron Mountain rated?
Iron Mountain has a 2.2 star rating with 12 reviews.
When is Iron Mountain open?
Iron Mountain is closed now. It will open at 9:00 a.m.
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