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Ipd the Volvo Specialists

4.8

About this business

Location details

11744 NE Ainsworth Cir, Portland, IL, 97220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8669 reviews
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Josh Beals's profile image
Josh Beals 
recommend  Recommended
4 years ago

ipd has the absolute best customer service, fast shipping, quality parts. 

Bryan López's profile image
Bryan López 
recommend  Recommended
4 years ago

100% recommended, I bought some spare parts for my Volvo 850 and everything arrived well and in optimal conditions. Thanks IPD. 

Ben Harrison's profile image
Ben Harrison 
recommend  Recommended
4 years ago

Great selection of parts! The customer service seems to be hit or miss. Paul Kaye is great! Knowledgeable and kind. Really went out of his way to help me with my problem. Even though I wasn't going to be spending any money with them. He sent me a list of all the places I could find what I was looking for. The other guy I talked to was Stephen. I don't know if he was having a bad day or what. He was a little short and not very helpful. All and all they are a great company. Fair prices and all the parts you need to upkeep and ... read more

Business response:

Hey Ben, sorry you had a hit or miss situation with our sales team. We will follow up with them to make sure that every customer gets the same good service across the board! 

Simmon Sez's profile image
Simmon Sez 
recommend  Recommended
4 years ago

Changing my previous negative review to a positive review. Chris the VP/Owner was kind enough to reach out to me about the problem I had. Some of his sales team didn't see eye to eye with the whole situation, but Chris understood and wanted to make things right. Will contact you on my next upcoming order. Thanks again for the call. 

Business response:

Thank you Simmon! We look forward to helping you in the future. 

Simmon Sez's profile image
Simmon Sez 
4 years ago

Expect your parts to take forever to get to you or lost and enjoy the horrible customer service. They could care less about taking care of their customers and making things right. All they care about is that they got your money. Enjoy the service! 

Gregory Gonzales's profile image
Gregory Gonzales 
recommend  Recommended
4 years ago

invoice #6722355 One of my several items was out of stock. They split the shipment so most of my stuff could come without delay. Frigging awesome! 

Sean Porter's profile image
Sean Porter 
4 years ago

Appalling company. Unprofessional social media admins. 

Chris Fey's profile image
Chris Fey 
4 years ago

everything ive ordered from them is always backordered. here i am almost 2 month past the delivery date for my adjustable toe bars. all the china junk taking to long to get now? like come on what do your distributors think? 

Miguel A. Rueda's profile image
Miguel A. Rueda 
recommend  Recommended
5 years ago

Knowledgeable, friendly people. 

Frequently asked questions about Ipd the Volvo Specialists

How is Ipd the Volvo Specialists rated?

Ipd the Volvo Specialists has a 4.8 star rating with 669 reviews. 

When is Ipd the Volvo Specialists open?

Ipd the Volvo Specialists is closed now. It will open tomorrow at 9:00 a.m. 

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