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1200 Pleasant St, Des Moines, LA, 50309, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Hi Susan - we're so sorry to hear about your situation! We will be passing along these comments to our clinic operations personnel. If there is a good contact method for you, please feel free to private message us, so we can follow up with you in more detail. Again, we apologize for your frustration. Patient satisfaction is extremely important to us, and we hope to talk with you in more detail!
We had a terrible experience with the ER staff earlier this week. They lacked compassion and respect for the patient and family members. Two of the nurses made snarky comments directly and indirectly, ignored and interrupted the family members, and disregarded the family's lack of concern. The staff was in a hurry to get the patient out instead of listening to and addressing why she was actually at the ER.
Trinity is here for me. Compared to Genisis hospital there is no comparison !
The staff didn't treat me well in different clinics.
Recently had hernia surgery there and the pre-op staff, the post-op staff, and OR staff, including the anesthesiologists were exceptional! Kudos.!! Although I was only there briefly, I thoroughly enjoyed the staff who were kind, courteous, good-natured and highly professional!
Walked into hospital not knowing where to go for a small cyst, during non emergency hours. Information directed me to a room. I didn't know my bill would be $2500. Wish someone would have told me about a clinic. I am new to Des Moines and my clinic was in the hospital unlike this hospital. Beyond horrible and they took advantage of me not knowing better.
Iowa Health-Des Moines has a 4.1 star rating with 484 reviews.
Iowa Health-Des Moines is closed now. It will open at 9:00 a.m.
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