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Invitation Homes Corporate Headquarters

3.1
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About this business

At Invitation Homes, we offer high-quality homes for lease in desirable neighborhoods across America. As the nation’s premier home leasing company, we offer our residents welcoming spaces for a more inviting life. With approximately 80,000 homes for lease in 16 markets across the country, our residents have access to homes with features they value, such as close proximity to jobs and access to good schools. Each Invitation Home features beautiful updates and renovations from curb to kitchen. But we know owning houses i... read more

Location details

1717 Main St, Dallas, TX, 75201, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.1588 reviews
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Kim M.'s profile image
Kim M. 
on Birdeye

5 months ago

Horrible service! My house has gas leaking from 2 different sources. A work order was created and then canceled. Ring devices are also still not functional and was attached to someone else's account since I've moved in. They force you to use their Ring device and utility company for gas, water and sewer as well; making money in a multitude of ways but not giving proper services when needed! 

Chris M.'s profile image
Chris M. 
on Birdeye

8 months ago

From start to finish and still ongoing, our experience with Invitation Homes is absolutely horrible. We were attracted by the companies values and overlooked the negative reviews. Well soon to find out, they're absolutely true! Stay away from this company like it's COVID-19! We were rushed by Rachel Ross to sign a lease on a home we haven't seen yet with the fear of losing our $500 holding fee. The home we were interested in took 3 weeks AFTER the day it stated it would be ready. We were told the house was cleaned and update... read more

Jojo M.'s profile image
Jojo M. 
on Birdeye

8 months ago

This is the most IGNORANT, INCOMPETENT, NEGLIGENT, UNFITTING, UNSUITABLE, DISRESPECTFUL company we've ever dealt with since the beginning! You should be embarrassed for how your employers treat and talk to your clients. Especially after we've been very patient and understanding while dealing with the unprofessionalism my husband and I received from Rachel Ross. I HIGHLY RECOMMEND for people to stay away from this company or you'll end up regretting doing business with them.  

Ronald P.'s profile image
Ronald P. 
on Birdeye

a year ago

DO NOT EVER USE. Had a rental with this company for a year. Was lied to from start to end. The house was never cleaned upon move in, appliances didn't work, the fence was termite invested. The home was never repaired the way it should have been and now they have gone silent when inquiring about getting my deposit back – which is beyond the 30 days they have to refund it. These are the exact people to avoid, but you should NEVER USE THIS COMPANY. Who has a 1.28 rating from the BBB. Scumbags.  

Ronald P.'s profile image
Ronald P. 
on Birdeye

a year ago

STAY AWAY FROM INVITATIONS HOMES AT ALL COSTS. These folks are the biggest *bags on earth. I wish I could leave negative stars. I've left other reviews about or horrible move in expereince (Bugs, Not cleaned, Yard a disaster) and the multiple flat out lies they told us. They pictured the home with a hot tub. Failed to mentioned the heater didn't work for years. Fast forward a few months and now the aholes are trying to paint a fence that is falling apart. I've had to log a complaint wiht the city to see if they will push the... read more

Rana M.'s profile image
Rana M. 
on Birdeye

2 years ago

Complicated boring processes. Many requirements. Many emails on a daily basis. The lease agreement alone is 51 pages that could have been simpler saving everyone's time and mind, so is every email and brochure they send. Expensive rent comparing to similar options, yet wasn't clean for move in. No one to speak over the phone to discuss our concerns, deal with machines and mails to different people. Lauren Reed is supposed to do our orientation visit, she never reply calls nor emails, she decided the date and time to do so, r... read more

Frequently asked questions about Invitation Homes Corporate Headquarters

How is Invitation Homes Corporate Headquarters rated?

Invitation Homes Corporate Headquarters has a 3.1 star rating with 588 reviews. 

When is Invitation Homes Corporate Headquarters open?

Invitation Homes Corporate Headquarters is open now. It will close at 5:00 p.m.  

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