Intermountain Health Cassia Regional Hospital

J S 

on Google

2 weeks ago

Would not disclose the price of x-ray or heavy metals blood test before the procedure, in direct violation of Affordable Care Act and Price Transparency executive orders! Billing department was closed, moved to Philippines and Salt Lake. Called the number but was unable to get prices as CPT # is required but Dr doesn't enter them until the end of the day. Was unable to pay cash in full before I left and will not even get the bill until 6 days later. First lawyers I called had a "conflict of interest", apparently they retain ... read more

D 

on Google

3 weeks ago

The crew at the administration desk seemed to be annoyed when I asked for help when I asked for any information on my past visits. Was told to do everything on line or call the main facility. Wasn't pleased with them at all. Creating a patient portal account was more difficult than creating online account for my bank. Now that it's created, it's the last I'll be using it. I just won't remember all the BS information required to get in. The medical staff, on the other hand, is the reason I keep returning for my issues. The on... read more

Barbara Hayes 

on Google

3 months ago

My dad was taken care of here by the Drs and nurses. I was very impressed with how thorough they were. They did a blood culture and found a fungal infection in his blood. This same infection had been missed by both Minidoka Memorial in Rupert and St Luke's in Twin Falls. I am very grateful for the care my dad got here. 

janeth m 

on Google

3 months ago

I had an ultrasound appointment, and as a first time mother I have so many questions. My ultrasound tech(Jaime) made me feel very uncomfortable she seemed annoyed at my 1st time mom questions. I was going to record because I was so excited, she told me I can’t record and didn’t explain why. I was so thrilled for this appointment and left very uneasy. I went to empty my bladder and there was feces all over the toilet you would think it being a hospital it would be a lot cleaner. 

Gayle Gamron 

on Google

3 months ago

They actually listen and try to help!