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Integrated Instrument Services
- Medical Supplies
- Indianapolis, IN
About this business
Location details
1635 Expo Ln, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1. Overall, how would you rate I2S customer service? 5 (Amanda worked with us on the dates to get a tech out before the quarter started). 2. How would you rate I2S sales representative? 5 3. How would you rate I2S service technician(s) his/her rundown of explaining what was performed? 5 (Lamar was great. He worked efficiently and gave helpful tips to treat our pipettes well. He also clearly explained what was wrong with the faulty pipettes and which ones were ready for pasture). 4. How would you rate the overall experience w... read more
We recently had our lab pipettes serviced by Integrated Instrument Services (I2S), and we are very pleased with the overall experience. The service report was clear and detailed, and the communication from the team was prompt and professional. The service technician did an excellent job explaining the work performed, which gave us confidence in the quality of the service. Customer service was responsive and supportive throughout the process. We also appreciated the timely return of our pipettes in good condition. Overall, we... read more
Excellent communication and professional service.
The service was outstanding—from the initial quote and attentive customer support to the clear instructions for sending the pipettes for calibration via postal service and finally receiving them on time along with their certificates. We will definitely continue relying on their calibration services.
Frequently asked questions about Integrated Instrument Services
How is Integrated Instrument Services rated?
Integrated Instrument Services has a 4.8 star rating with 272 reviews.
When is Integrated Instrument Services open?
Integrated Instrument Services is closed now. It will open tomorrow at 9:00 a.m.
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