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InstaCare Urgent and Family Care

4.2

About this business

Location details

1338 Russell Ave, Jefferson City, TN, 37760, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
4.260 reviews
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montana gunn's profile image
montana gunn 
3 weeks ago

I’ve been here a few times as well as my kids! The front desk guy eith the ponytail was rude and who ever the nurse practitioner or whatever his position was wasn’t any better. I had a nasty cut all he did was look and asked what happened and gave me a tetanus shot and sent me about my way… Didn’t clean it or anything like the gentleman with the ponytail said he would… I will never come to this location especially since the other ladies aren’t there any longer… I would give zero stars if I could!!! HORRIBLE CUSTOMER SERVICE!... read more

John Moore's profile image
John Moore 
2 months ago
Jennifer Johnson's profile image
Jennifer Johnson 
4 months ago

Superb service! I was seen immediately today and taken very well care of! 

Maddie Brame's profile image
Maddie Brame 
5 months ago

Front desk has not answered the phone for the past two days I’ve tried calling for an appointment. Very unprofessional in my opinion. 

K Brun's profile image
K Brun 
5 months ago

I am writing to formally report a very poor experience I had when calling your office on Sunday. I called to ask for wait times, something I have never had an issue with before, as my toddler was experiencing rapid breathing and needed to be seen urgently. The receptionist refused to provide this information and even stated it was due to a “law,” which is untrue was unprofessional in tone and seemed to not care. This response was misleading, dismissive, and extremely concerning given the seriousness of the situation. I later... read more

Frequently asked questions about InstaCare Urgent and Family Care

How is InstaCare Urgent and Family Care rated?

InstaCare Urgent and Family Care has a 4.2 star rating with 60 reviews. 

When is InstaCare Urgent and Family Care open?

InstaCare Urgent and Family Care is open now. It will close at 8:00 p.m. 

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