Insight Hospital & Medical Center Chicago

Ms. Carline Brown 

on Google

a month ago

I would like to acknowledge and appreciate the assistance I received regarding the processing and retrieval of my medical imaging records and paperwork. Throughout the process, communication remained open and professional, especially during the delays related to the imaging equipment. Ciara was responsive, courteous, and diligent in providing updates and guidance, which helped make an otherwise stressful situation much smoother. Her professionalism, patience, and willingness to assist are greatly appreciated. Thank you for... read more

Osmosis Jones 

on Google

5 months ago

Can't speak for other services but the inpatient psychiatric ward is the best I've been to and other patients have said the same. The clinicians and staff are almost all friendly and genuinely seem to care. They don't treat you like an inmate and I can say my mental health was better for it. I had good experiences during follow-up appointments as well and got to talk to a few other clinicians, who were also caring and not dismissive. If I had to go inpatient again, I'd no doubt choose to come here. 

Jazziecat 

on Google

3 months ago

Pls Note: I wrote a previous review but it was either deleted or removed. This happened on Febuary 13, 2026. My experience with Dr. Marco Rodriguez was shocking and deeply upsetting. During my father’s hospitalization, I attended a meeting to discuss his care and discharge. Instead of a professional and collaborative conversation, I was met with what I perceived as a dismissive and hostile demeanor. I was repeatedly talked over, not allowed to fully express my concerns, and felt that my input as a family advocate carried no... read more

Joe Benoit 

on Google

9 months ago

Spent 3 1/2 hours in the outpatient room waiting to see the doctor (still waiting). Took X-rays without divulging critical diagnosis that was imperative to the procedure. “Please knock if you need assistance” (written on the door) is a scam, save your energy for walking out of this hospital. We can hear you in your chair on the other side of the door. The men’s room door would not lock and the stall had no knob to latch the door. Nothing like the fear of getting caught with your pants down. Make sure you wash your hands, th... read more

TickleMeElmo 

on Google

2 months ago

The nurses and doctors treated my friend the other night and me with the upmost disrespect I’ve ever received from a hospital. After not checking up on us for an hour my friend asked me to ask them when he could leave. Said I was playing doctor when MY FRIEND ASKED ME TO ASK ONE QUESTION. The doctor said he couldn’t leave because of hit “heart rate” but then discharged us 10min later. ITS A SHAME THESE PEOPLE ARE IN THE FIELD OF TAKING CARE OF OTHERS. I would drive the distance to any other hospital than to deal with these k... read more