Inova Family Physicians's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Inova Family Physicians

2.0

About this business

Melita Williams, M.D. practices at Texas Health Family Care. Services include annual health exams, immunizations and chronic illness management. 

Location details

2100 Hedgcoxe Rd #120, Ste 120, Plano, TX, 75025, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.047 reviews
Select a rating
Roll_bounce's profile image
Roll_bounce 
on Google
a month ago

Stroke survivor ignored. Disgraceful care. I had a major stroke and live with aphasia, which affects my ability to speak and understand language. This clinic and my PCP completely dismissed my condition. When I needed urgent help with long-term disability paperwork — vital to my survival — my new PCP refused to assist me. No compassion. No understanding. No accountability. Aphasia is a medical condition, not an attitude problem. I shouldn’t have to beg a medical professional to treat me like a human being. If you’re disabled... read more

Roll_bounce's profile image
Roll_bounce 
on Google
a month ago

Stroke survivor ignored. Disgraceful care. I had a major stroke and live with aphasia, which affects my ability to speak and understand language. This clinic and my PCP completely dismissed my condition. When I needed urgent help with long-term disability paperwork — vital to my survival — my new PCP refused to assist me. No compassion. No understanding. No accountability. Aphasia is a medical condition, not an attitude problem. I shouldn’t have to beg a medical professional to treat me like a human being. I was discharged f... read more

Kat B's profile image
Kat B 
on Google
2 months ago

Extremely dismissive and disrespectful staff. Borderline hostile on the phone when interacting with new AND established patients. It seems this is on brand for this practice judging from other reviews. Don’t be surprised when they refuse to accept your insurance who they are contracted with, the same insurance they’ve accepted previously, lie to you and say they’re not in network anymore when they are in an attempt to get money from you… , try to make you pay out of pocket for services that are covered under the plan “they n... read more

Kaylee Alire's profile image
Kaylee Alire 
on Google
4 months ago

I have been coming here for a few years now and the way the staff at the front desk who answer the phones and speak with the patients are, has not changed and that's for the worse. Trying to call them and ask about appointments or information or referrals, they respond with a nasty attitude and speak to you as if you are bothering their day. The amount of times I have had to call them for issues with referrals or appointments is ridiculous, it has taken them from between 2-4 weeks or even 3 months just to send a referral to ... read more

rafa shafaei's profile image
rafa shafaei 
on Google
10 months ago

After my visit on March and April, I got billed almost every other month, and just received another one this morning. It’s a never ending cycle of draining your wallet once you step into that office. Wish I never stepped a foot in this place. 

View all google reviews

Frequently asked questions about Inova Family Physicians

How is Inova Family Physicians rated?

Inova Family Physicians has a 2 star rating with 47 reviews. 

When is Inova Family Physicians open?

Inova Family Physicians is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com