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Innovative Health Diagnostic
- Laboratory Testing
- Irvine, CA
About this business
Location details
1565 McGaw Ave STE A, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Invoice 3 years later and they can’t find payment. Keep receipts.
This company should be investigated for fraud. Sending bills that are already settled from years before. On top of that there is zero contact from the company. Instead of auditing their records. They hope that you won't check and just pay the bill. No one answers the phone to even reconcile this and figure this out. Despicable business practices, that show a lack of detail and thoroughness. They aren't taking responsibility of their own record keeping and don't know how to process literally a wellness check up. The MOST simp... read more
Came here to see if anyone else was having a similar issue and turns out everyone seems to be having the same problem. I just received a bill for services performed in JULY OF 2023. The doctor that ordered these tests then is now retired. This is absurd.
BILL FROM TWO YEARS AGO Im done trying to be nice "Mike" if that is the supervisor? MAR2025 Was Billed for labs Feb2023 Received bill Mar2025 Called IHD, was told insurance denied Called IN (insurance), no record Called IHD, was told Jim would call back. Called Insurance: said could be due to company putting in wrong ID due to TriWest/HealthNet. Insurance said they should have known. Been on the phone all day with these DFs. Still waiting on call from Jim (transferred appeal to wrong insurance) or Peterson, site manager? Als... read more
I was charged for a test that was not completed, despite being assured both over the phone and in person that it would be done on time. Given the urgency and importance of this test for a time-sensitive procedure, the lack of communication or updates from their team was unacceptable. Instead of taking accountability, I have only received emails deflecting responsibility, with no mention of a refund for the cash payment I made. Additionally, I was never informed via email, phone call, or text that the test could not be comple... read more
Frequently asked questions about Innovative Health Diagnostic
How is Innovative Health Diagnostic rated?
Innovative Health Diagnostic has a 2.4 star rating with 22 reviews.
When is Innovative Health Diagnostic open?
Innovative Health Diagnostic is closed now. It will open tomorrow at 9:00 a.m.
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