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Specialties Our ASE-certified technicians use high-quality NAPA parts and provide exceptional work; work that you can feel confident about, knowing it's backed by our 24 month, 24,000 mile Nationwide Peace of Mind Warranty. History Established in 1992. Ink's Firestone has been serving the Monroe community for the past 25 years. Meet the Business Owner Ragen C. Business Owner Ragen wants to ensure a quality experience for each customer, every time.
3110 Concordia St, Monroe, LA, 71201, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | 7:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Listen to your customers and tell people when you are too busy to fix their car instead of just saying leave it here and it will be ready at a certain time. Its never ready when you say it will be.
While moving my daughter into ULM to start her freshman year I noticed a check engine light on my GMC Sierra. Not being a mechanic and being hours away from home I wanted to get it cpu scanned to let me know if I could make it back or if I had to stay and put it in the shop. After going to several places that refused to scan it citing scanner isnt working, tech hasnt return with the scanner to simply we aren't doing it at the time without explanation. So as I was driving I saw out of my side vision a red building with Firest... read more
Business response:
Jason, thank you so much for taking the time to leave us a review! We're sorry to hear of the troubles you went through just to get your GMC Sierra looked at. We can only imagine the stress you felt having to worry about that when the only thing you should have been thinking about is dropping your daughter off at college! Luckily, you came in and Reagan was able to help! Thank you for the kind words. We're committed to providing the best care possible to each and every individual who walks through our doors. We definitely ho... read more
Excellent customer service, friendly staff, quick service, great prices! They also stand behind their services and will make sure you’re 100% satisfied.
Business response:
Danielle, thank you for the recommendation! Our team is always happy to help in any way that we can. We not only put our efforts into making sure you have a great experience but in the quality of our services as well. We look forward to working with you again!
If you ever need your vehicle serviced, I would definitely recommend Ink’s! Their parking lot was slap full, their lobby was packed, I walked in expecting a long wait because of how busy they were. I was completely wrong. I was greeted upon arrival and out within 15-20 minutes with the issue fixed that I brought it there for. Kindness goes a LONG WAY! Blessings don’t go unrecognized! Sincerely, A very happy pregnant woman && now forever customer 🤰🏼💕💞
Business response:
Megan, we greatly appreciate the review! It definitely goes a long way for us as well! We do our best to perform our services in a timely manner. We respect your time and want to make sure that our customers are taken care of promptly! If there's anything you ever need, don't hesitate to reach out!
Richard is a get over. He overcharged people. The work is horrible. Still having problems with the same exact stuff he supposed to have fixed and want to charger me some more money to figure out the problems i asked about a week ago. My truck still messed up...They will never get my business every agin!!!!!
Will NEVER go here again, they did what they wanted to my car without asking me like I wasn’t sitting in the waiting room. What if I didn’t have the money for the services they did? NEVER AGAIN 😡😡😡😡
When you get to stay in the vehicle while they change the tires, your Mom desperately needs on the vehicle, because the owner is awesome and you have not ONE, but TWO bum feet! He didn’t even hesitate to make it work for us, and he has no idea how much this truly means to us. ❤️❤️❤️ #InksFirestone #AwesomeOwner #BestOfTheDelta #HomeLife #WatchYourSteps #GiveThemAllTheBusiness
Great work eithic Freindly helpful staff. Dewayneis very good at great customer service. Eveything done to our vehilces is trusted with Inks
Ink's Firestone has a 4 star rating with 273 reviews.
Ink's Firestone is open now. It will close at 1:00 p.m.
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