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21110 Nordhoff St, Los Angeles, CA, 91311, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Product ordered broken. Tried to contact company via phone, email, and fax but NO RESPONSE.
Business response:
Dear Valued Customer, We received your email and fax. We have a 90 day money back guarantee that we always stand behind. We gave you a choice for a replacement or a refund for the not working item. You chose a replacement. A replacement has been shipped, tracking number emailed to you to email on your order details. Again, we are sorry the first cartridge you received did not work. We hope the replacement solves the problem, which it usually does. Sincerely, InkPlusToner.com Support Team
This company is not a pleasure to deal with. I purchased 1 black ink cartridge from them and never received it. I live in a rural area next to a highway and this is the second time a package has not made it to our house. I'm not sure if people are stealing our mail or if it's getting delivered to the wrong house. I asked inkplustoner.com to send another one (which cost just over $40) to my PO Box, which is much more secure. Inkplustoner.com refused to honor my humble request. This is not the way to win customers. This is the... read more
InkPlusToner.com has a 2.9 star rating with 15 reviews.
InkPlusToner.com is closed now. It will open tomorrow at 9:00 a.m.
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