Jae on Birdeye 5 years ago
02/09/2018, 13:28 PM
If I could give 0 stars, I would. The prices were great, I went in for one of the 2 for 10 deals. And the piercing was good. But it was an incredibly unprofessional and uncomfortable experience. It took me awhile to post a review cause I didn’t want the owner to lash out on me, But the way they treated me wasn't okay.
First of all, I was getting my nipples pierced and they RECORDED me without my permission. The owner, Mike walked in and out of the room to move this camera so it was facing me. They said it was for security purposes. However, It wasnt mounted on the wall or ceiling, it was on a table right in front of me so it didn’t feel like it was intended for security. I have 7 other piercings so I’ve been to other places and I have never been to a place where there were cameras inside of the piercing center. When I tried to cover myself, the piercer pushed my hands away. I felt so violated.
2nd, After the piercer finished, he didn’t give me any cleaning instructions or time frames about when I could change them. He also acted bothered because I was asking him questions. I understand it was busy, but they really didn’t care about my comfortability AT ALL. Don’t go here unless you don’t mind being recorded, and don’t care about the lack of a professional environment.
This was the owner's response to my review: "I hate that you didn’t read paper work and everything you waved off .one if you know me I respect and try to bless everyone sorry you feel that way everyone has there say and I respect it there is a form for after care sheet for Tattoos and piercings. Everyone has there choice to be recorded or take pictures. We do lot and lots of people from all places but what you say is wrong. We take care of everyone and there is no camera there we had one for customer that steal jewelry. So sorry you wrong love no one was worried about you know we take videos and pictures so people see our great work sorry your upset take care. To all customers we are all by paper work read what you sign so you don’t be mad like this girl 🤔😶"
This was my response to his response: I hate that you didn't read the paperwork because you are lying. I uploaded a picture that I took the day I got the piercing (11/18/2017). If you zoom in, you can clearly see that this paper that I signed says nothing about being recorded. “This girl” reads what she signs before she signs it. Yes, there were signs, outside of the room saying that the property was under surveillance, I understand that. But the nature of the way I was being recorded was a violation of my privacy and should be covered in depth before you go ahead and start doing that. I didn't know the camera was in there until you adjusted the camera to point it towards me. When I tried to do something about being recorded I was denied. Also, I didn’t get the sheet. so whether or not there was one, I didn’t get it.
---------------------------------------------------------------------------------------------------------------------
The way he chose to deal with the situation was really unprofessional and disrespectful in my opinion. I later found out that he posted things on snapchat about my review calling me a hater and saying that it was my fault. Also super unprofessional.