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Jess on BBB
5 years ago
06/13/2018, 01:06 AM
First issue they gave a 6hr window, i said it was ok but I need a phone call 15 minutes before. The receptionist said ok (she was very pleasant and professional). The plumber calls and says he is pulling up. It took me 10min to get there and he had a nasty attitude about it bickered about waiting when I said you didnt call ahead like i requested. Then tells me its $295 to snake my drain per drain and tells me i have atleast 15 drains then tells me the one drain he charges $395 to take of the toilet plus $295 to snake it. I say you are you are going to charge $395 to unscrew 2 bolts , thats robbery. He says well you can take it off yourself and you made me wait 10minutes and leaves. Not only was he RUDE but tried to OVERCHARGED because he didnt think I knew how much it should cost. I called 2 different companies charge less than half to clean the drain and Ive had plumber replaced a toilet for parts and labor for under $300 and he was trying $395 just to move it out the way to snake it. Worst experience ever. They will rip you off you don't know about plumbing.
Lativida Taylor on Facebook
5 years ago
01/04/2018, 00:06 AM
Really great service! Friendly and professional! Heating technicians came within the timeframe and were very knowledgeable
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