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INFINITI of Tucson Parts Department

5.0

About this business

Location details

625 W Auto Mall Dr, Tucson, AZ, 85705, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01 review
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naty693's profile image
naty693 
5 years ago

During the pandemic in May when all non essential businesses were suppose to be closed (the sales part of the dealership) I did a deal for a 2 car purchase trading out of two vehicles. The numbers were worked out to include the negative equity from the cars that were traded in. Turns out 3 weeks after we got a bill from Nissan Financial stating that we still owed payments when Infiniti of Massapequa was suppose to take care of everything. I spoke to Frank which is the sales manager, who said he would look into it and never c... read more

naty's profile image
naty 
5 years ago

During the pandemic in May when all non essential businesses were suppose to be closed (the sales part of the dealership) I did a deal for a 2 car purchase trading out of two vehicles. The numbers were worked out to include the negative equity from the cars that were traded in. Turns out 3 weeks after we got a bill from Nissan Financial stating that we still owed payments when Infiniti of Massapequa was suppose to take care of everything. I spoke to Frank which is the sales manager, who said he would look into it and never c... read more

Christopher.a's profile image
Christopher.a 
9 years ago

My wife and I went into Infiniti Massapequa around 2 months ago now to get out of our Q50 and into a QX50. Having already been to the Manhasset and St. James locations, we knew exactly what we were willing to spend for the new lease. After the usual back and forth, crossing out prices, "asking the manager", and so on, we finally came to a deal we could agree on. Being super cautious as we know we have to be with car salesman, we asked our salesman, Paul Rabinowitz, MULTIPLE times whether we would be completely released from ... read more

gray2134bosch's profile image
gray2134bosch 
12 years ago

I just wanted to take a moment to let you know what excellent service I received from Brad Allen while purchasing my used Infiniti. He is very knowledgeable and was very professional. I will definitely recommend Sanford Infiniti to family and friends. Thank you for an enjoyable experience. Eric Graybosch 

aiani's profile image
aiani 
13 years ago

Someone needs to explain to Infinity of Willow Grove, PA exactly what customer service means! I had an appointment at 7pm, made with Don the service rep, to drop off my Infiniti to be serviced the following day. After driving 45 minutes to the dealership, I arrived at 7:04pm and approached the door to find it already locked. The woman behind the desk saw me at the door, looked straight at me, turned her back and walked into the back room, totally ignoring my knocking. I then called on my cell phone, while the woman peeked ar... read more

Guest35001's profile image
Guest35001 
14 years ago

Stay Away! Leased a new Ex to agreed upon price then received payment booklet next month with jacked up price. When I called to complain they told me " things happen between making deal and picking up car" 

jgwade's profile image
jgwade 
17 years ago

highly recommended place for those who own an infiniti. They treat you great and offer great service to those who expect the highest possible. If anything is not correct,they will go all out to satisfy. 

Frequently asked questions about INFINITI of Tucson Parts Department

How is INFINITI of Tucson Parts Department rated?

INFINITI of Tucson Parts Department has a 5 star rating with 1 review. 

When is INFINITI of Tucson Parts Department open?

INFINITI of Tucson Parts Department is closed now. It will open tomorrow at 7:00 a.m. 

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