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Infiniti of Kansas City
- Automotive
- Shawnee, KS
About this business
Location details
6960 W Frontage Rd, Shawnee, KS, 66203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealership was responsive but car didn't meet my needs
Business response:
Hello Larry, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I went for a test drive and liked the car but wanted to get an inspection from a third party so I made an appointment for later that week. I only found out they sold the car because they missed the appointment, prompting me to call them. To make matters worse, the general manager contacted me the following day wondering if I am still coming by later today to pick up the car that he hadn’t realized they sold…
Business response:
Jarren, we’re disappointed to hear there was miscommunication with our team. We’re happy to discuss this situation with you directly. Please contact Jonathan Bryant, Sales Manager, at 480-718-3835 to discuss your situation further
Sales staff were responsive to my questions and concerns. purchased the vehicle. I will recommend this dealership to friends and family.
Timely professional response,
Business response:
Hello Wylie, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.
Amazing experience! From start to finish the sales team was very quick to respond and answer any and all questions I had. The car was drove really good and was everything I needed and so much more! Would definitely recommend this amazing team to anyone looking for a good dealership to buy a car from!
Business response:
Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
They were all very responsive and professional, however I was talking with many too many different people. I would have preferred to just deal with one sales person.
Very nice experience, everything want well we got to car. Thank you very much Art
Business response:
Thank you for your recent visit and kind review. We are happy that you had a nice customer experience with Art. We did notice we earned 4 of 5 stars and we will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business!
We had a good experience although we didn't purchase the car.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
They were nice enough but we could not tell who we were dealing with- and they were not willing to negotiate. We walked
Business response:
We appreciate your feedback regarding your interest in a vehicle. We strive to provide competitive pricing on our vehicles and would be happy to assist you in the future with any other inquiries.
Frequently asked questions about Infiniti of Kansas City
How is Infiniti of Kansas City rated?
Infiniti of Kansas City has a 4.7 star rating with 1,200 reviews.
When is Infiniti of Kansas City open?
Infiniti of Kansas City is open now. It will close at 6:00 p.m.
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