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Infiniti of Kansas City
- Automotive
- Shawnee, KS
About this business
Location details
6960 W Frontage Rd, Shawnee, KS, 66203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Nic has been a great contact and salesman. Was a seamless transaction. Highly recommend using them
Business response:
Matt, thank you for the fantastic feedback! We're thrilled to hear that Nic provided you with such a seamless experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Helpful and nice dealership.
Great
Business response:
Hi, thank you for your support! We're happy we could help. Safe travels!
We drove 3 hours to look at a red Mustang listed for x amount of dollars as listed online. Was going to purchase it and the dealer slapped all these fees on top of the price stating that the online price was just to âget people in the door.â Donât intend on coming in with the list price because even paying cash you will get charged more. The B&O and Safegard fees are false fees and they took those off immediately.
Business response:
We sincerely apologize for your experience Ashley. We understand your frustration with the additional fees, and we will use your feedback to review our process and improve our transparency and communication. It looks like our sales management team is currently working with you to discuss your experi ence further, and work towards a resolution. Ashley, thank you again for bringing this to our attention, we value you, your business, and hope we gain the opportunity to serve you in the future. If you have any questions or conce... read more
It was very nice and calm Kirsten or Kristin she was great
Business response:
Hi Kay, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI Willow Grove. We are always more than happy to assist you if anything else comes up. Take care!
They were friendly, responsive, professional, and easy to work with. This was a life changing experience for me. Great job!
Business response:
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very kind and responsive to the needs of me buying this car!
They contacted me, I sent all my info and application for the car but they never respond me if tje deal would be possible or not. Just waiting for their response.
Business response:
I apologize for the delay in communication regarding your car application. We strive to provide timely responses, and it's concerning to hear that we've fallen short here. Please reach out directly so we can address this matter promptly and update you on the status of your deal. Thank you, Brandon Biola - General Sales Manager - (770) 729-4843
Good response from the staff. I’m still looking for the right vehicle and trade in value for my car. Thanks
Frequently asked questions about Infiniti of Kansas City
How is Infiniti of Kansas City rated?
Infiniti of Kansas City has a 4.7 star rating with 1,184 reviews.
When is Infiniti of Kansas City open?
Infiniti of Kansas City is open now. It will close at 6:00 p.m.
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