Infiniti of Kansas City's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Infiniti of Kansas City

4.7

About this business

Location details

6960 W Frontage Rd, Shawnee, KS, 66203, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.71,173 reviews
Select a rating
GuruW7BXQ's profile image
GuruW7BXQ 
6 months ago

Nic has been a great contact and salesman. Was a seamless transaction. Highly recommend using them 

Business response:

Matt, thank you for the fantastic feedback! We're thrilled to hear that Nic provided you with such a seamless experience. Your recommendation means a lot to us, and we look forward to serving you again in the future! 

Barry's profile image
6 months ago

Helpful and nice dealership. 

Wigginsa1's profile image
Wigginsa1 
7 months ago

Great 

Business response:

Hi, thank you for your support! We're happy we could help. Safe travels! 

Ashley's profile image
9 months ago

We drove 3 hours to look at a red Mustang listed for x amount of dollars as listed online. Was going to purchase it and the dealer slapped all these fees on top of the price stating that the online price was just to “get people in the door.” Don’t intend on coming in with the list price because even paying cash you will get charged more. The B&O and Safegard fees are false fees and they took those off immediately. 

Business response:

We sincerely apologize for your experience Ashley. We understand your frustration with the additional fees, and we will use your feedback to review our process and improve our transparency and communication. It looks like our sales management team is currently working with you to discuss your experi ence further, and work towards a resolution. Ashley, thank you again for bringing this to our attention, we value you, your business, and hope we gain the opportunity to serve you in the future. If you have any questions or conce... read more

Kay's profile image
9 months ago

It was very nice and calm Kirsten or Kristin she was great 

Business response:

Hi Kay, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI Willow Grove. We are always more than happy to assist you if anything else comes up. Take care! 

Lashena's profile image
Lashena 
10 months ago

They were friendly, responsive, professional, and easy to work with. This was a life changing experience for me. Great job! 

Business response:

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

GuruDX2P1W's profile image
GuruDX2P1W 
11 months ago

Very kind and responsive to the needs of me buying this car! 

Eider2587's profile image
Eider2587 
11 months ago

They contacted me, I sent all my info and application for the car but they never respond me if tje deal would be possible or not. Just waiting for their response. 

Business response:

I apologize for the delay in communication regarding your car application. We strive to provide timely responses, and it's concerning to hear that we've fallen short here. Please reach out directly so we can address this matter promptly and update you on the status of your deal. Thank you, Brandon Biola - General Sales Manager - (770) 729-4843 

Anthony's profile image
Anthony 
a year ago

Good response from the staff. I’m still looking for the right vehicle and trade in value for my car. Thanks 

Frequently asked questions about Infiniti of Kansas City

How is Infiniti of Kansas City rated?

Infiniti of Kansas City has a 4.7 star rating with 1,173 reviews. 

When is Infiniti of Kansas City open?

Infiniti of Kansas City is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com