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21000 I-30 Frontage Rd, Frnt, Benton, AR, 72019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Friendly, helpful and knowledgeable sales and service consultants . Extremely clean and spacious waiting area. Highly recommend!!
Business response:
Eva - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.
Always excellent and timely customer service. Professional staff. Clean and comfortable environment. You are always kept up to date on your repairs. I’ve been purchasing and servicing our vehicles at Infiniti of South Atlanta for over a decade. We are never disappointed. Thomas provides excellent customer service !
I scheduled a appointment for my car and of course they were running late as always. After waiting over a hour after my appointment I was told my Transmission went on my car. I was so frustrated and try to figure things out. I wasn't expecting that cost or to be buy new car. Amanda had told me that Matt was going to take care of me and help me. I was hesitant due too I have more bad experience with this place then good. The man who worked the loan deal for me was outstanding. I think he the only truthful good person there. W... read more
Love my new Infiniti family! They made the buying experience so easy and a pleasure to deal with! Loved my sales consultant, Luay, who was very knowledgeable, friendly, and did not pressure me at all! I hope to always do business with them! Thanks again!
Business response:
Lori, thank you for taking the time to recommend INFINITI of Lafayette. We are glad our team could make your purchase experience simple and stress-free. Thank you for choosing INFINITI of Lafayette.
perfect place to take your vehicle. They get the job done expeditiously.. Ask for Lara she goes over and beyond her job description to make sure you satisfied.. i got several progression calls just to let me know how everything is going.. they will literally treat your vehicle like theirs so don't forget to ask for Lara... the compassion in their heart was beyond me so I highly recommend them with 5 stars
Business response:
Starneisha, Thank you so much for the great recommendation of our service department. We are so glad that you experienced the Everett Difference working with Lara!
Raul who is the online internet sales rep is not an honest person and he doesn’t follow through. I have had nothing but bad experiences with this dealership and they’re poor customer service since the Pleasanton dealership closed. I have been a loyal Infiniti customer for many years but this most recent experience was the last straw with these guys. Raul had my daughter come in and test drive a very nice new 30yr Anniversary QX50. She liked the car and we informed Raul we would take the car. He said he would get the paperwor... read more
Huge thank you to Luav and all of the staff for being so professional, accommodating and efficient. The service I received here was nothing short of amazing and I look forward to a long relationship with them! Highly recommend.
Business response:
Ronnisha, thank you for taking the time to recommend Infiniti of Lafayette and Luay. We are glad our team could make your purchase experience enjoyable and we look forward to working with you again in the future.
Thanks for Anthony Lemma !!
Business response:
Hi Ricardas, we appreciate the praise for Anthony! Please don't hesitate to reach out to us if you ever need anything else. Take care!
Purchased 2019 in Jan. Car has been in the shop 8 times. Everytime the car is brought in, it is not fixed probably. This week 3rd time bring car in for air conditioning problems. I would not recommend this dealership or their cars. Spoke to people at infinity about being very unhappy. They didn't care.
Business response:
Good afternoon Gerry. We are sorry to hear that you are disappointed with your vehicle and our service. We just had a new service manager start, his name is Jim Johnston and we would love to set up the time for you to come in and sit with him so we can take care of your vehicle properly. When is the best time to call you?
INFINITI of Central Arkansas has a 4.9 star rating with 4,237 reviews.
INFINITI of Central Arkansas is open now. It will close at 7:00 p.m.
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