Infectious Diseases of southern Nevada

Mikaela Madrid 

on Google

2 weeks ago

I've never had any issues with the employees or providers. However, it seems like the entire place is horribly understaffed. I've been on hold for over 30 minutes at a time, I've had to leave 5 messages (over the span of 1 month) for them to call me back once, and I have been a patient for over 2 years. I just gave up honestly and stopped scheduling my appointments because it is such a hassle, I would seek care elsewhere to avoid stress. 

Leslie Barrera 

on Google

3 weeks ago

cheryl is an amazing medical assistant she made sure that my grandma received her medication and advocated so hard for her. Her effort was beyond, very grateful for the help she was able to provide. 

Glenn Folkers 

on Google

3 months ago

had to give 1 star because zero stars is not an option. For the 2nd appointment in a row now I have showed up for my scheduled time, but the Doctor hasn't. He never did show up. I'm sure the billing will show up in my mailbox.Doctor, if you're not going to be there; how about a phone call or text??. The MA is nice enough but does not have all of the information needed. This place is horribly mismanaged 

Alice Lozano-Jeffrey 

on Google

6 months ago

Cheryl does above and beyond she goes out of her way to be very helpful. Cheryl is very friendly. I feel very comfortable going to the doctors office because of her and it’s as if I’m the only person there she’s very personable so I really appreciate her. I believe she’s a great asset to their office. 

Michelle LR 

on Google

7 months ago

Amber was a helpful provider but it is impossible to schedule a follow-up appointment. Someone called me, I missed it and it went to voicemail. I call them back and there’s no option to talk to a live person to schedule. I have to leave a voicemail to ask for someone to call me back. I’ve left 2 so far and crickets…