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11 Auto Center Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I’m very disappointed with the service at this dealership. My car has been in and out of their service department, and the original issue is still not fixed. I just got the car back in February. Every time I brought it back, I was told they would “take another look,” but nothing ever changed. My car continues to rain on the inside everytime it is wet or rains outside. What’s even more frustrating is the complete lack of communication. They rarely return calls and/or messages. Nor do they pick up when you try to call. We've h... read more
Huge thanks to Andrew Swearingen and Matthew Alexander at Sierra INEOS Grenadier Irvine for what has genuinely been the smoothest car buying experience I’ve ever had. From the first conversation to the final signature, they made everything feel effortless, transparent, thoughtful and even fun (which is not a word you usually associate with paperwork). Andrew went above and beyond walking me through every step, keeping things organized and stress free, while Matthew handled all the moving pieces with absolute precision. They ... read more
I had a truly outstanding experience purchasing my Grenadier thanks to the amazing team — especially Matt and Andrew. From start to finish, everything was handled with professionalism, transparency, and genuine care. A special thank you to Matt, who not only kept his word throughout the entire process, but also went above and beyond to make sure everything went smoothly. It's rare to find someone in this industry who is as honest, reliable, and committed to doing right by the customer. I really appreciated his straightforwar... read more
Matt and Andrew have been great to work with from the start, and through the entire process. Their patience with my slow buying style has made it a very mellow and chill experience. Never once did I feel like I was at a traditional car dealer. They make it feel more like they are simply helping you out vs. selling you a car. They made the entire experience fun and personalized to my needs. I highly recommend them!!!
Absolutely exceptional customer service from Matt and Andrew at Sierra Ineos! I came in thinking that Tesla’s customer experience couldn’t be topped, but I was completely wrong. Matt and Andrew transformed what could have been a typical car buying process into something genuinely enjoyable and effortless. These two didn’t just meet expectations - they went above and beyond to exceed my entire buying experience. From start to finish, they made everything so easy and fun. Their knowledge, professionalism, and genuine care for ... read more
INEOS Grenadier Orange County (Sierra) has a 4.9 star rating with 36 reviews.
INEOS Grenadier Orange County (Sierra) is closed now. It will open tomorrow at 10:00 a.m.
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