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Indoor Air Systems Inc
- Construction
- Hampton, VA
About this business
Location details
117 Old Aberdeen Rd, Hampton, VA, 23661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Store! Martins was great! All the staff were very nice and knowledge, unlike some of the employees of the major appliance stores. My fridge recently had gone bad, and it just didn't work anymore. I decided to take it to the drive in clinic up at Martin's, which I had heard about from some other friends in the area. They couldn't figure out the issue at first, but they went a step further by plugging up the fridge at the store, and eventually they figured out the issue. Just great service, and good prices too. I don't s... read more
Pretty good! I had a pretty good experience at this store. I went over there because it's right next to the Home Depot and I was looking into getting a new dishwasher for my house. Not only their prices were better than the Home Depot, but also the whole experience itself was pleasant. The salesman that helped me was very friendly and answered every question I had. I ended up buying what I needed and scheduled the installation. They were very professional and did everything in a timely matter.
Very friendly staff! We were in need of a new water heater and checked out a lot of stores for their prices and installation services. We ended up closing the deal with the Martin Appliance Family store in Gainesville. I think what really sold us was their customer service. Their prices were great too, but having someone talking to you as a person instead of just another sale, really makes a big difference. Their staff is friendly and it was just a fun experience for us. We set up a date for installation and everything was w... read more
Very good customer service.. I recently visited Martin's 4th Blvd. locations to buys some parts for one of my older fix up refrigerator units and I was very pleased with their customer service. Not only did the service rep take the time to locate my hard to find parts, but he also special ordered it for me. In addition to that he shared some inside knowledge on the life span of the parts I ordered vs. others. If you are in need of great rates on new appliances, parts or anything else in that realm and want to only deal with ... read more
Don't make the same mistake! Never, never call this business (Martin Appliance Family) for an appliance repair. And never pay them upfront for a repair that has not been completed. Two months later, after I had to make over 10 phone calls and my husband went to the store in person twice, we got a refund of half of what we paid for a repair that they were never able to complete. They could not fix the problem. Their service person was rude and unpleasant as well. My husband made a mistake, he meant to call Martin's Family App... read more
Best Buyer We were looking for multiple appliances....basically renovating our entire kitchen. Nothing has a price on it which was the first red flag. We told them what we were looking for and they mentioned some "packages" which was not the appliances we said we wanted. When you ask how much something is, the answer is not straight forward. No one was writing anything down and we had about $5K to spend. In the end, the package was about $1,000 more than if we just go to Best Buy and get what we want, which were better appli... read more
Martin Appliance Family is terrible...DO NOT USE THEM We agree with B. T. Run and do not stop at this place. THey do not care and want your money! THey have horrible customer service and pray that your appliance does not break. I also believe in buying local, but after this experience, i will take my chances by purchasing on the internet. Their motto is to blame the customer and hopefully make a quick buck! AVOID THEM AT ALL COST!
Run, don't walk! This is a dealer that does not have the service staff needed to compete in todays market. Worst of all, they either do not know this or do not care. The install was amateurish at best. I think the guy did the best he could, but I am sure most people would not find the finished work acceptable. After trying to get them to make it right, I paid a local handyman to come in and finish the job. When I had a problem (after about 16 months) with my high end oven, I waited for 2 weeks for someone to come out. They k... read more
Refreshing! I needed information about a built-in oven that had failed me for the first time after 20 something years! I had - embarrassed to say - gone to some of the well-known national chains, but no one took any time to help - or just didn't know, I guess. Anyway, the young man at Martin Appliance knew EXACTLY what I needed - figured it all out from my sketchy description and I got a new oven. They put it in - Floyd - a wonderful installer. Thanks, guys! You are the best and I will tell anyone who asked me.
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Indoor Air Systems Inc is closed now. It will open tomorrow at 9:00 a.m.
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