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Indiana Residential

4.3

About this business

Location details

1131 Shelby St, Indianapolis, IN, 46203, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3158 reviews
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Laura B's profile image
Laura B 
11 months ago

Just wanted to say Indiana Residential did my bathroom remodel. ***** ******** is the guy to talk to. They do great work and all the employees are really outstanding. Dont know if anyone is planning anything but just incase this is my recommendation. 

Business response:

*****, Thank you for the kind words and it was pleasure to work with you. Hopefully we can help you out with any future needs 

V. W.'s profile image
V. W. 
2 years ago

I purchased home and the seller gad some repairs that needed fixed per our purchasing agreement she got it quoted and awarded ti Indiana Residential. They were to come out to complete the small amount of items approximately 2 weeks after I closed. They gave me the 2 days and I took vacation off work. The first day they did not show up and I called and they called me back that afternoon to say they were not coming. They said they would send extra guys the next day. The next day came they did few repairs said they would have t... read more

Business response:

We were contracted to complete repairs at in connection with the purchase of a new home. We had initially scheduled repairs for 9/22 and 9/23. The crew was on another job the morning of 9/22 that had unexpected circumstances that took longer than expected. We had planned for them to arrive on 9/22 but it was not possible and unfortunately not communicated with homeowner until early afternoon of 9/22. The crew did arrive on 9/23 to complete the work and began the contracted work. We also added another technician to the job to... read more

Dianna S's profile image
Dianna S 
6 years ago

I must tell you that I am very impressed with your company!! You made the process easy, and I am very appreciative that you were able to work my project in to the schedule so quickly. Every representative on your team I dealt with during this project were professional, knowledgeable, and displayed excellent craftsmanship and customer service!! It is hard to find a company with integrity, proficiency, and the level of customer service your team exhibits. I will defiantly keep your number at hand for future projects, and recom... read more

A. S.'s profile image
A. S. 
7 years ago

I was told to use this company by my Realtor; we needed to get an estimate on an inspection report. We also wanted to have this company address some of the repairs, but at this point I'm not sure anyone even works there. I had called their business number on Friday and they did not respond or return my call. I emailed them on Friday too and did not receive so much as a receipt email. In this economy when someone is trying to GIVE you their business, you should at least have the courtesy of responding with a quick, "We will... read more

Business response:

An online request was submitted on Friday, which was also a holiday. Our policy is to respond to requests within 2 business days, and his request was on the list of items that would be responded to within that timeframe. But, on Monday at 8:30 am the customer became upset and started leaving negative reviews online. While every call and request is important to us, the situation was out of our control before we even had the opportunity to be involved. We did attempt to personally reach out as well in an effort to confirm our ... read more

Patricia M.'s profile image
Patricia M. 
7 years ago

Indiana Residential remodeled our kitchen and upstairs bathroom, added a half bath downstairs and converted two bedrooms upstairs to a Master Ensuite. They did a terrific job with great attention to detail. We had the original floors refinished throughout the house which required a good deal of patching. The floors look great. Overall we are very happy with how the remodel turned out and everyone at Indiana Residential was great to work with. The project was done on time and close to budget. We would definitely use them agai... read more

Business response:

Thanks for the feedback ********! We appreciate your business and are grateful for your time to let us know how we are doing. 

Markus S.'s profile image
Markus S. 
7 years ago

We recently bought a home in Avon, IN - during the real estate transaction, we ordered an inspection that revealed a number of age and weather related repair issues such as loose rooftop shingles, rotten fiberboard trim, leaking windows, broken outside electrical outlets, interior water damage, and other issues - after contacting Indiana Residential and receiving an acceptable quote we were advised to wait for a few weeks until the weather warms up in order to make outside repairs more lasting - over the past few days Indian... read more

Business response:

Thanks for your business ****** and for taking the time to let us know how we are doing. 

William M.'s profile image
William M. 
7 years ago

Indiana Residential helped us prepare our home for sale. They were timely. Prices were reasonable. The quality of the work was excellent. They were easy to do business with. 

Business response:

Thanks for taking the time to let us know how we are doing, we appreciate your business and hope we get the opportunity to work together in the future. 

Dave H.'s profile image
Dave H. 
7 years ago

I was 100% pleased and satisfied with my experience with Indiana Residential from initial contact thru project completion & cleanup. I got an immediate response from Ben to my call. He arrived on time to discuss the custom framing, selection, hanging & Trim finishing of a new front entry storm door. He followed up quickly with complete information regarding options & costs. Steven came as sceduled to do the on site work, double checked all specs & returned with all required materials. He did a super job, was very friendly & ... read more

Business response:

****, thanks a million for taking the time to provide us your feedback. We really appreciate it and look forward to an opportunity of working with you again in the future on any of your construction needs. Thanks again! 

Frequently asked questions about Indiana Residential

How is Indiana Residential rated?

Indiana Residential has a 4.3 star rating with 158 reviews. 

When is Indiana Residential open?

Indiana Residential is closed now. It will open at 8:30 a.m. 

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