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In the Master's Hands
- Waxing
- New Orleans, LA
About this business
In the Master's Hands Salon & Spa consists of a highly educated, motivated team of masters that are experts in their field. They are dedicated to finding and implementing state-of-the art procedures and products to improve the strength and structure of the hair. Located in the Gentilly area of New Orleans, In the Master's Hands Salon & Spa offers a wide variety of services and retail for men and women of all ages.
Location details
3810 Elysian Fields Ave, New Orleans, LA, 70122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waiting for service – They do a good job with your hair; however, the wait to get serviced is ridiculous. It takes at least 3 hours to get your hair washed and they do not even apologize for making you wait!!!
The results are worth the sacrifice! – In 1997 I ran into an old friend while grocery shopping and loved her short hair cut! I had been toying with the idea of cutting off the more than 14 inches of hair I had grown out. This was the "DO" I wanted! My friend gave me the information for hairstylist Dana at "In The Master's Hands" ( it may have had another name at that time, my over 40yr old memory betrays me at times). I called and scheduled an appointment the same day. To my chagrin, she did not have an opening for another w... read more
Good for the Hair, Good for the Soul!!! – I have been at ITMH for a little over 9 years now and have not walked away not one time disappointed in my hair. NEVER! Just as "Lady In The Mall" I am always receiving compliments and people wanting to know who is my stylist. Just as others say you get what you pay for. To walk away with a head of hair that is healthy, bouncy, and gorgeous is worth the pay any day. It is a family salon with a great atmosphere!!
I Am the Lady in the Mall – I am one of the women who has been stopped in the mall and asked where I get my hair done. I am also one of the women who has to sneak and scheme to get my "relaxer" to stay in for a few extra minutes. Why? Because my stylist says that my hair has a "natural curl pattern" and I do not really need a relaxer. Subsequently, she will only lightly touch up the very front edge of my head to appease me. It is so patronizing! But, when I walk into the mall, or into church, or into the office at work, or a... read more
allow me to split the difference, ladies – in defense of the one star rater's comments, i understand where she's coming from. this salon IS expensive, and i, too, experienced a bit of the "thanks for your input, but i'll cut your hair the way i see fit" when i went. i also suffered with the roller set scenario. the problem to me seems to be that there is a bit of a one-track mind with regard to styling. they like a lot of stacked up curls, and that is just the way it is. it doesn't matter if you show them a flat, laid down s... read more
The place to go 4 healthy hair!! – Any hair type, any condion of the hair, these people know. Clients are educated on how to take care of and maintain their hair. They sell the same products they use. Every new person gets a free consultation before they are seen.
GREATEST EXPERIENCE EVER! – I had a great experience at this salon! It's unfortunate that, what's her name, felt this way. I was referred to this salon by a number of individuals, 2 of which were random strangers that I stopped in the mall because their hair was just so bouncy and healthy looking. The other person was in my Math class at XU, who had a short sassy cut with really cute colors (like 3-dimensional or something). Long story short, I decided to try them. The first visit was a little expensive because my hair was d... read more
THE ONLY PLACE I'D EVER GO TO GET MY HAIR DONE RIGHT!!!!! – I have been going to ITMH since 1997 and wouldn't let anyone else in my head.(PERIOD). The only people who have a problem with this salon are those who have no concept of how healthy hair should look and feel. As far as the price for service.... you get what you pay for.... QUALITY QUALITY QUALITY
Avoid, avoid, avoid – The most traumatizing hair experience of my life. I could write a book, but I'll be brief: 1.) said no layers, but in actuality got layers (and a crazy look when I said no layers please), 2.) said no to roller set, was cajoled into it because I was told it would be healthier for my hair, but ended up looking like combination between Ronald McDonald and Bea Arthur, 3.) relaxer burn so bad I was almost in tears the next day and considered going to the doctor, 4.) asked for a certain style and the stylist ... read more
Business response:
This is Dana, the owner of In the Master's Hands Salon. One of our clients just informed us of your review. I am the one who finished your hair. I am sorry you were displeased with your hair; you seemed very satisfied when you left. Our clients' satisfaction is very important to us. I wish you would have given us the opportunity to address your displeasure. Two-way open communication is the only way we can properly approach and solve any problems. However, we still respect your opinion.
Frequently asked questions about In the Master's Hands
How is In the Master's Hands rated?
In the Master's Hands has a 4.9 star rating with 85 reviews.
When is In the Master's Hands open?
In the Master's Hands is closed now. It will open on Monday at 9:00 a.m.
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