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Import Connection, Inc.
- Auto Repair
- Charlotte, NC
About this business
3 Reasons to Rely on the Professionals at Import Connection Inc. 1. WE SPECIALIZE IN IMPORT CAR REPAIRS IN CHARLOTTE, NC When your import automobile needs repairs, you want to take it to a professional who specializes in foreign car repairs. The four-man team at Import Connection Inc. can rely on 50+ years of combined experience. This allows us to provide reliable repairs on today’s increasingly complicated import automobiles. We specialize in Volkswagen, Audi and BMW, and we also service other imports, including: Volv... read more
Location details
5320 Monroe Rd, Charlotte, NC, 28205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
avoid – Horrible service. mechanics seemed shady and kept telling me parts were bad and still didnt fix problems.
Business response:
Not sure who johnstafford66 is but I think he's confusing us with another shop. First we have no customers with the last name of Stafford. My techs are anything but shady, all have been with us for 5 - 10 years and have the utmost integrity. They also would not be talking to a customer telling them "parts were bad" as our service manager is the one who normally speaks to customers. Sorry this guy had a bad experience but it sure wasn't here.
Service not so good! – I think this establishment is not for people of color. I felt very un - welcome there. I was over looked for quite some time. I also was told over the phone to come in and they will put my car on their machine and tell me what's wrong with it ... never telling me that they would charge me.100.00 bucks. I thought it was like advance or auto zone where they would check it for free. I also observed that all the mechanics take a community breakfast together all at once and neglected their paying customers ... read more
Business response:
It seems like what this person is saying is that he wanted his car diagnosed for free and done really fast too. The facts are, he made an appointment to drop his car off to have it diagnosed. When he showed up he decided to wait on it. We already had scheduled work including several "wait" appointments. Yes, we have a "community" breakfast every Friday. No we don't sit around for an hour. The tech who was looking at this car stopped for about 5 min to eat. No we are not "autozone" where they give you a free diagnosis which i... read more
Great Place!!!! – I am a young woman on my own and I have never felt like they were trying to overcharge me because I don't know too much about cars. They help me out free of charge for minor incidentals and never try to sell me something I don't need. I am very impressed.
Simply the best. No one else comes close. – THIS is the mechanic that I recommend to EVERYONE I know. They are the best. We have had three import cars over the last six years and these guys have done an awesome job keeping them all running great. They have never overcharged me and are always the sweetest guys. This is the only mechanic shop that has ever earned my trust. It means a lot that they haven't ever abused it. If I have a random worry, I just phone up and they are so patient with me because they know how passionate ... read more
Editorial Review – Full-service auto repair offers maintenance, brakes, detailing, computer diagnostics and more. Specialties include Japanese and fine European vehicles.
Competent, friendly -- reasonable price, very fair and honest. – These guys are awesome....they take the time to do a job right, and have never tried to upcharge, sell you something you don't need or charge you for a minor incidental. This is the model for running a garage!!
Frequently asked questions about Import Connection, Inc.
How is Import Connection, Inc. rated?
Import Connection, Inc. has a 4.3 star rating with 101 reviews.
When is Import Connection, Inc. open?
Import Connection, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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