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Imperial Trailer Sales & Services

4.7

About this business

Imperial Trailer Sales is located in Troy,NY and has been family owned and operated for over 40 years. From sales and service to parts, we are an independent dealer offering the finest in RV's in the Capital Region. An advantages of being in business for so long is that we have a good idea of the costs of staying in business. We want to stay in business, so we strive to be very competitive. We work from cost up to arrive at a discounted price (and we stay there until the unit sells). You won't find us playing games with pric... read more

Location details

1629 NY-7, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7127 reviews
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Dawn Parsons's profile image
Dawn Parsons 
recommend  Recommended
5 years ago

I had a wonderful experience with the guys at Imperial. Not only were they extremely knowledgeable, they were quick to act and worked with me from first walk thru to bring in from the manufacturer and follow through after our maiden trip. They quickly made the adjustments from the manufacturer I wanted/needed- in and out in 10 minutes. I highly recommend this family business! 

Nancy Lamphere's profile image
Nancy Lamphere 
6 years ago

I contacted them about fixing the awning on my Used Gulfstream Vintage Cruiser. When they found out I did not buy it from them they were very unfriendly, unprofessional and bluntly said they would not help me. I had bought the trailer used from another camper/consumer. I guess my money was not good enough. He chased me out of the store yelling “I do service the trailers I sell!” If I ever have the money to buy a “new” camper I won’t go there. Very upsetting. 

Tanya Rivera's profile image
Tanya Rivera 
recommend  Recommended
6 years ago

We called to see if they still had a camper in stock that we were looking for. Gary said yes and that he would pull it in before we got there so we could see it without being out in the cold. He did not try to push anything AT ALL. He was very friendly, knowledgeable, etc. Also, they throw in several items that you would have to buy separately else where, like hoses, wheel cover, etc. You do not get pushy sales people like the big chains. Great experience. Thank you! 

Patty Hough's profile image
Patty Hough 
recommend  Recommended
7 years ago

Gary & his team are the best they find the perfect trailer to fit your needs & there repair service is more than you can ask for .I have called for a repair & they have it fixed in a few hours or a day & there prices are more than reasonable. Thank you Gary for all you do for us to enjoy our summers of camping. 

Shawne Smith's profile image
Shawne Smith 
8 years ago
Pauline Hansen's profile image
Pauline Hansen 
9 years ago

We just purchased a 5th wheel. We just love it, Gary is great to work with. Thank you - 

John F. Conway's profile image
John F. Conway 
9 years ago
Patty Hough's profile image
Patty Hough 
9 years ago

Gary and his team are the best always helpful and very fair. We just love our camper. 

Thomas Vogt's profile image
Thomas Vogt 
9 years ago

Frequently asked questions about Imperial Trailer Sales & Services

How is Imperial Trailer Sales & Services rated?

Imperial Trailer Sales & Services has a 4.7 star rating with 127 reviews. 

When is Imperial Trailer Sales & Services open?

Imperial Trailer Sales & Services is closed now. It will open tomorrow at 9:00 a.m. 

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