Impact Guns

Grant T. 

on Citysearch

11 years ago

I can't speak about other locations, but Impact in Kearns can be a bit difficult. I went in today to buy ammo. As I was at the checkstand, I asked the kid, "Since I'm buying the ammo from you guys, would it be possible to go into your range and fire only about 10 rounds off?" The kid asked if I would use my own gun. I said, "yes, of course". He then proceeds to charge me the full amount to use the range for what would be less than 3 minutes of range time. I think he was born August 8th, 2013. Why would I want to pay more for... read more

Fred D. 

on Citysearch

11 years ago

Do what you promise and stop RIPPING everyone off! Terrible!!!! I ordered a "new" Ruger SR1911 Custom that was supposed to be smithed and tuned with $500 worth of work. The sight was put on visible crooked and the trigger had more slack the any of my stock 1911's. Worse, the gun have dent in the frame, severe barrel wear and the trigger was so loose it registers a different weight with each trigger pull. I paid over $1300 for this!!!! I contacted them and they offered me $60 for my trouble or I could send it back to have the... read more

Jennifer T. 

on Citysearch

13 years ago

There is really only one Impact Guns location in Utah! – I went in to buy a sig 226 and they only had one in stock. It was the display and kinda nicked up from customers racking it and dry firing. So I asked them if they could order a "factory new" one, they said no problem and told me it could be any where from 3-10 days before it would arrive. I received a call from them in just 2 days, I went in to pick it up and I was so busy that night I wasn't able to take a look at it til the next night. When I finally checked it out ... read more

Asan 

on Citysearch

13 years ago

Never expected Scam...What happened to IG? – Ordered firearm online which stated that gun is in the stock and ready to ship. Following day I called to inquire on status of the order, when the sales rep told me that info is wrong and that gun is on order and expected within 10-12wks. I knew something was not right, so i called the following day and spoke with different sales rep. They told me that here are guns in stock and ready to ship. After I reminded her about conversation I had the following day, she put me on hold, and... read more

Ksbane 

on Citysearch

14 years ago

UH........ How long? – I have been going to Impact for a couple of years now and have had a so so experience each time. The only reason why i go there is because it is close to my house and i don't want to drive any where else. I decided i want to put some tactical lights on my glock 23 and glock 19. I went to impact they said they were out, but they could order me some. I paid for them and the guy said they will be here in 5 to 7 businss days. this was in December. The guy said they would call when they come in. Well 14 day... read more

qst1223 

on Citysearch

14 years ago

STAY AWAY - WORST -Brian incredibly rude and unprofessional – I had the worst experience with this company. I ordered from them online. Three weeks later, no order and no information about when I would get my order. I called in and was told that I "may get my order in 2 weeks or so". I asked Brian to find out more information by calling his distributor and he tried to tell me that it was impossible to call his distributor to find out when he would be getting the order in - that they wouldn't be able to tell him whether or no... read more

kwhard 

on Citysearch

14 years ago

Awsome store and people – I took my wife in to get a pistol and the staff there was just awsome. They got her set up in a weapon that she feels comfortable using and thier layaway plan was perfect for our budget. Cant wait to put one on layaway for me! Great job guys! 

RTPMurphy 

on Citysearch

14 years ago

Outstanding Company - Outstanding Products! – This is by far the most efficient company I have experienced in years. I ordered three of the same item, one was back ordered and they provided me with the option of cancelling my order for any back-ordered items. I was informed when the items were back in stock and I received them in just a few days at no cost. I am extremely satisfied with my purchase and I will be doing business with them again! 

bp78 

on Citysearch

14 years ago

Great mail-order company. Quick customer service – I ordered a couple parts and noticed I placed the order for the wrong threading on one of them. A quick call had the issue corrected and was answered immediately. Getting a real person on the phone is usually a hassle with most online dealers, not so with Impact.