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Impact Fleet Service
- Automotive
- West Chester Township, OH
About this business
Come in and find out why we’re “Best of Cincinnati” in our business category! Impact Fleet has been providing general auto repair and fleet services to individuals and businesses of West Chester and Cincinnati, Glendale, Evendale, Forest Park, Fairfield and West Chester since 1997. But if you count experience, our five technicians have over 100 years between them–working with small businesses, fleets and individual vehicle owners to achieve exceptional results, every time.
Location details
9980 Windisch Rd, West Chester Township, OH, 45069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give more than 5 stars! I was passing through town heading home for Christmas. My Sprinter van broke down. I called every Mercedes dealer in the area, explained the situation and their attitude was, "sucks to be you". No one would even get me an appointment until mid January. I called Impact and they squeezed me in immediately, overnighted a new driveshaft and had me going at 9am the next day. Final bill was even $600 less than original estimate. Call these guys! They will treat you right. Now Rudolph and Impa... read more
Sat there for 3 hours for 1 tire to be patched. Inspected the whole vehicle when not asked to do so while on a time crunch, Only needed a tire patch, continued to try an charge $800 for 2 tires .. not even a set … had them put my spare on and left. Complete time wasted , an no effort to care for customers time.
Has the truck for 3 weeks and didn't fix the problem had to get the truck and take it somewhere else for the. To fix it.
I stopped here on a road trip from Northern Michigan to Florida because I had concerns that I was having some front end trouble on my truck. We heard a humming noise and didnt want to go any further so we called them. We were 1 mile from there shop and explained our situation. Knowing we wanted to get back on the road they had a mechanic look at our vehicle to diagnose the issue right away. We walked our dogs outside and brought them in the shop while we waited. The solution was simple, our new tires were a little bigger and... read more
Worst service I've ever experienced!!!!!!!! Thanks. Don't even think about reaching out because you guys just make the problem worse. Over 1,500 in the hole.
Frequently asked questions about Impact Fleet Service
How is Impact Fleet Service rated?
Impact Fleet Service has a 4.1 star rating with 73 reviews.
When is Impact Fleet Service open?
Impact Fleet Service is open now. It will close at 5:00 p.m.
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