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Impact Fleet Service

4.1

About this business

Location details

9980 Windisch Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.174 reviews
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Daniel's profile image
Daniel 
on Google
a week ago

They do good work, but the service aspect has dropped significantly over the last few years. Not a real sense of urgency, you must keep on them for answers, etc. If you're not commercial or need timely repairs, then they would be great. 

Deanna Wenstrup's profile image
Deanna Wenstrup 
on Google
3 months ago

I wish I could give more than 5 stars! I was passing through town heading home for Christmas. My Sprinter van broke down. I called every Mercedes dealer in the area, explained the situation and their attitude was, "sucks to be you". No one would even get me an appointment until mid January. I called Impact and they squeezed me in immediately, overnighted a new driveshaft and had me going at 9am the next day. Final bill was even $600 less than original estimate. Call these guys! They will treat you right. Now Rudolph and Impa... read more

cody slagle's profile image
cody slagle 
on Google
3 months ago

Sat there for 3 hours for 1 tire to be patched. Inspected the whole vehicle when not asked to do so while on a time crunch, Only needed a tire patch, continued to try an charge $800 for 2 tires .. not even a set … had them put my spare on and left. Complete time wasted , an no effort to care for customers time. 

cool 4 cool's profile image
cool 4 cool 
on Google
4 months ago

Has the truck for 3 weeks and didn't fix the problem had to get the truck and take it somewhere else for the. To fix it. 

John Bartha's profile image
John Bartha 
on Google
5 months ago

I stopped here on a road trip from Northern Michigan to Florida because I had concerns that I was having some front end trouble on my truck. We heard a humming noise and didnt want to go any further so we called them. We were 1 mile from there shop and explained our situation. Knowing we wanted to get back on the road they had a mechanic look at our vehicle to diagnose the issue right away. We walked our dogs outside and brought them in the shop while we waited. The solution was simple, our new tires were a little bigger and... read more

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Frequently asked questions about Impact Fleet Service

How is Impact Fleet Service rated?

Impact Fleet Service has a 4.1 star rating with 74 reviews. 

When is Impact Fleet Service open?

Impact Fleet Service is closed now. It will open on Monday at 7:00 a.m. 

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