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Impact Association Management
- Property Management
- Lake Stevens, WA
About this business
Specialties Impact Association Management is a rapidly growing company specializing in the successful management of Condominium Associations and Homeowners Associations. Our primary service area is Snohomish County. We pride ourselves in our customer service and live by the phrase "accountability and predictability". Please contact us for a meeting or to obtain a quote for management services, you will not be disappointed! History Established in 2005. Impact Association Management specializes in the management of homeowner a... read more
Location details
9506 4th St NE Suite 101, # 201, Lake Stevens, WA, 98258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please read these reviews before choosing this company to manage your properties. There’s a reason so many people continue to leave the same negative comments. There’s are much better and responsive management companies. Take some time to read reviews and ratings from the BBB and other agencies and avoid making a mistake you’ll surely regret.
Been a homeowner within this HOA management for a couple years now. Every time we have a problem arise it takes months for simple solutions to be remedied. Most recent problem with our irrigation has been the worst. All summer long our sprinklers go off in the middle of the day multiple times. When we call they refute our claims rather than just calling the landscaping company for a quick service. At this point we will actively avoid a community that Impact provides services too.
My experience with Impact Property Management has been nothing short of a nightmare. From the very beginning, their conduct was unprofessional, disorganized, and ultimately exploitative. Customer service is abysmal. Emails go unanswered for days—if not weeks—and maintenance requests are routinely ignored or delayed without any explanation or accountability. When responses do come, they are often curt, unhelpful, and dismissive, as though tenants are an inconvenience rather than valued customers. The pricing is outrageous for... read more
They are a waste of money. Cost our development 20 thousand dollars for their failures. Then gave themselves a raise. There is no one to speak with in person, no one to speak with on the phone, and do not return phone calls ,no one to handle any problem, 12 years and no plan for the NGPA area!! They send emails you can not respond to!! 1 star is too many
I have written twice And sent pictures, I’ve tried calling. My neighbors have done the same. No one gets Back to you, No one follows Up. No one there cares. Whatsoever.
Frequently asked questions about Impact Association Management
How is Impact Association Management rated?
Impact Association Management has a 3.4 star rating with 92 reviews.
When is Impact Association Management open?
Impact Association Management is closed now. It will open at 8:00 a.m.
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