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Impact Association Management

3.4

About this business

Location details

9506 4th St NE Suite 101, # 201, Lake Stevens, WA, 98258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.493 reviews
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Carter Shelton's profile image
Carter Shelton 
4 weeks ago

This company does nothing for my neighborhood. They forget to send bills and then send threatening letters to your inbox. Amazing. 

Paul D's profile image
Paul D 
10 months ago

Please read these reviews before choosing this company to manage your properties. There’s a reason so many people continue to leave the same negative comments. There’s are much better and responsive management companies. Take some time to read reviews and ratings from the BBB and other agencies and avoid making a mistake you’ll surely regret. 

Jake Rucker's profile image
Jake Rucker 
10 months ago

Been a homeowner within this HOA management for a couple years now. Every time we have a problem arise it takes months for simple solutions to be remedied. Most recent problem with our irrigation has been the worst. All summer long our sprinklers go off in the middle of the day multiple times. When we call they refute our claims rather than just calling the landscaping company for a quick service. At this point we will actively avoid a community that Impact provides services too. 

Donovan Hamilton's profile image
Donovan Hamilton 
11 months ago

My experience with Impact Property Management has been nothing short of a nightmare. From the very beginning, their conduct was unprofessional, disorganized, and ultimately exploitative. Customer service is abysmal. Emails go unanswered for days—if not weeks—and maintenance requests are routinely ignored or delayed without any explanation or accountability. When responses do come, they are often curt, unhelpful, and dismissive, as though tenants are an inconvenience rather than valued customers. The pricing is outrageous for... read more

Tina Morgan's profile image
Tina Morgan 
a year ago

They are a waste of money. Cost our development 20 thousand dollars for their failures. Then gave themselves a raise. There is no one to speak with in person, no one to speak with on the phone, and do not return phone calls ,no one to handle any problem, 12 years and no plan for the NGPA area!! They send emails you can not respond to!! 1 star is too many 

Frequently asked questions about Impact Association Management

How is Impact Association Management rated?

Impact Association Management has a 3.4 star rating with 93 reviews. 

When is Impact Association Management open?

Impact Association Management is closed now. It will open tomorrow at 9:00 a.m. 

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