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IM Autohaus
- Auto Repair
- Falls Church, VA
About this business
Serving Northern Virginia & Washington DC – Saab, Volvo, BMW, Subaru & Mini. IM Autohaus has proudly served the Northern Virginia and Washington DC Metro area for more than 50 years with specialized and expert automotive sales, service and advice. Since our beginning in 1960, we have operated with one guiding principle: Loyal Customers Are More Important Than Short-term Profit. Our Customer Pledge is our commitment and contract with you to provide honest, reliable and informative service, every time.
Location details
551 N Washington St, Falls Church, VA, 22046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thanks, Natercio! It was a pleasure working with you, and we hope you'll give us a call if there's anything else we can help you with.
Interestingly disappointing experience last week. Unfortunately not the 1st time. Travel MILES to get repairs from these folk. Danny is the one mechanic I trust in repairs, however, consistently unfavorable/questionable experiences from front office employees. PricesTRULY seem incredibly RANDOM and also seems to depend on who is handling the estimate. Waiting for response to verbal complaint.
Business response:
Quality, consistent service is our top priority -- from inside the shop to our front desk -- and we regret if those qualities haven't shined through in your most recent experiences with us, Michele. Our service pricing is based directly on the raw parts, time, and labor that goes into each repair, but we apologize if there's been any lack of clarity about the breakdown of your fees. Please reach out to us directly if you have any questions about your invoices, and we will be in touch about your complaint as soon as possible.
THE place to bring your SAAB in the DC/northern VA area. They also work hard to represent you well with warranty claims to your warranty company. Thanks for the awesome service time after time.
Business response:
Those stars are so encouraging to see. Thanks for sharing, John!
Frequently asked questions about IM Autohaus
How is IM Autohaus rated?
IM Autohaus has a 4.7 star rating with 335 reviews.
When is IM Autohaus open?
IM Autohaus is open now. It will close at 6:00 p.m.
Need help? Contact us.
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