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IKEA

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Location details

601 Southwest 41st Street, Renton, WA, 98057, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun9:30 a.m. to 8:00 p.m.
0.0560 reviews
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Jennifer McLaughlin's profile image
Jennifer McLaughlin 
5 years ago

Tried placing order n finally get the golden ticket of an appt n they won't take my po box or physical addy. wth? n the store can't help n no 1 and the phones. 

Natalia Semeneeva's profile image
Natalia Semeneeva 
5 years ago

I'm waiting for (my order) delivery from April 13 ... how to contact Ikea if email and phone do not responds ? WHERE MY ORDER??? Where refunds??? Where customer service??? 

Angelica Gonzalez's profile image
Angelica Gonzalez 
5 years ago

I use to enjoy going to IKEA and purchasing items. Now during this time when they are closed their site is HORRIBLE. You cannot get an order in or even get through to their customer service. I do not understand why the site is always at its capacity to take orders no matter what hour of the day it is. I bet they are losing tons of customers because of this issue. 

Armen Melkonyan's profile image
Armen Melkonyan 
5 years ago

three days we are trying to talk to customer service no luck three days trying to set up pick up from store it says try tomorrow( when is tomorrow if am trying every day hours and hours).very disappointed... 

Reneé Boss's profile image
Reneé Boss 
5 years ago

the store says it's open to do click and collect but it doesn't seem like people are able to put in orders. I've been trying for the last three days with the same messages saying they're at max orders. I desperately need affordable office equipment and they have totally let me down with this ordering issue. 

Michael Schiltz's profile image
Michael Schiltz 
5 years ago

Answer your phones. Respond to emails. Stop taking online orders if you can't handle the volume. 

Léa Delarue Ctzno's profile image
Léa Delarue Ctzno 
5 years ago

Worst customer service ever! Received my baby boy's changing table on March 31st 2020. There was a mistake in the order, drawers were pink...IKEA was supposed to ship back new white drawers...still nothing 2 months later...and impossible to contact them by phone or email! 😠 

Margie Woehrmann's profile image
Margie Woehrmann 
5 years ago

I have been trying to order for pickup at the store. Everytime I try, it says that no more pick up orders can be fulfilled.....or something like that. If you are not doing pick up orders... say so!!!! I can't afford the product and the high cost of delivery. It nearly doubles the price of my order. I know this closing is hard on businesses.....but try your web site from the vantage point of a customer. Thank you?!!! 

Howard Hubbard's profile image
Howard Hubbard 
5 years ago

Horrible customer service. No response at all. Glad I didn't order anything. They lost me as a long term shopper (25 years). 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has no reviews yet. 

When is IKEA open?

IKEA is closed now. It will open at 9:30 a.m. 

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