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Ida's Bridal Shops

3.8

About this business

Location details

98 Main St, Torrington, CT, 06790, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.834 reviews
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Avril Matthews's profile image
Avril Matthews 
on Google
a year ago
Whitney M's profile image
Whitney M 
on Google
2 years ago

Save Your Time! The customer service was Horrendous. It’s already a stressful enough time for a bride and this women made attempt after attempt to humiliate me. She seemed offended I brought my “cheap” (in her words) dress there for alteration. She asked me how much I purchased my dress for and I told her $200!!!!! Her tone was arrogant when she said “I have dresses for 200-300 dollars, you could have bought here”. The dresses In her store were nice but for me they were outdated. She said she would charge me $800 for alterat... read more

Tyler Mitchell's profile image
Tyler Mitchell 
on Google
2 years ago

Very sad excuse for a bridal shop. Rude and customer service skills lack. 

Emma Parnes's profile image
Emma Parnes 
on Google
2 years ago

Definitely won't be going there again and warning people about the customer service. The lady who works there is a sweetheart but I put alot of money on a dress to one not get called back and two after weeks not returning my call to speak of payment arrangements and now they won't give me my money back. Very disappointed in their lack of understanding especially when it's my special day. 

Emma Parnes's profile image
Emma Parnes 
on Google
2 years ago

This is Emma's mother my daughter went there and the rudeness of the people there is unbelievable. I don't see how they have any business. Nor do they have busses being in customer service. 

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Frequently asked questions about Ida's Bridal Shops

How is Ida's Bridal Shops rated?

Ida's Bridal Shops has a 3.8 star rating with 34 reviews. 

When is Ida's Bridal Shops open?

Ida's Bridal Shops is closed now. It will open tomorrow at 10:00 a.m. 

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