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2907 Central Ave #101, Ste 101, Birmingham, AL, 35209, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I understand that you need 48 hours notice, but I needed one, just ONE Mickey Mouse cookie for a child that is in a medically induced coma. I called and asked, explaining the horrible circumstances and I didn’t even get as much as a, “let me check” or “I am SO sorry that you are from out of town and this child is SUPPOSED to wake up this afternoon”. Customer service is a JOKE. I will be letting EVERYONE I know here (which is A LOT) to STAY away from such a rude, insensitive business. I love supporting local, but not you.
I understand that you need 48 hours notice, but I needed one, just ONE Mickey Mouse cookie for a child that is in a medically induced coma. I called and asked, explaining the horrible circumstances and I didn’t even get as much as a, “let me check” or “I am SO sorry that you are from out of town and this child is SUPPOSED to wake up this afternoon”. Customer service is a JOKE. I will be letting EVERYONE I know here (which is A LOT) to STAY away from such a rude, insensitive business. I love supporting local, but not you.
Ordered 3 dozen cookies in individual bags. Colors were wrong, and one dozen wasn’t piped at all. Cost over $100.
The ladies from the office attended a cooking show here last night. Chef Shelby is so personable and terribly knowledgeable about cooking techniques and utensils. The food was absolutely scrumptious! I hope to take my husband soon!
Icing On the Cookie has a 4.3 star rating with 16 reviews.
Icing On the Cookie is closed now. It will open tomorrow at 9:00 a.m.
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