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Icing On the Cookie

4.3

About this business

Location details

2907 Central Ave #101, Ste 101, Birmingham, AL, 35209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.316 reviews
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A Rachel's Touch's profile image
A Rachel's Touch 
on Google
6 years ago

I understand that you need 48 hours notice, but I needed one, just ONE Mickey Mouse cookie for a child that is in a medically induced coma. I called and asked, explaining the horrible circumstances and I didn’t even get as much as a, “let me check” or “I am SO sorry that you are from out of town and this child is SUPPOSED to wake up this afternoon”. Customer service is a JOKE. I will be letting EVERYONE I know here (which is A LOT) to STAY away from such a rude, insensitive business. I love supporting local, but not you. 

Anonymous's profile image
Anonymous 
on Google
6 years ago

I understand that you need 48 hours notice, but I needed one, just ONE Mickey Mouse cookie for a child that is in a medically induced coma. I called and asked, explaining the horrible circumstances and I didn’t even get as much as a, “let me check” or “I am SO sorry that you are from out of town and this child is SUPPOSED to wake up this afternoon”. Customer service is a JOKE. I will be letting EVERYONE I know here (which is A LOT) to STAY away from such a rude, insensitive business. I love supporting local, but not you. 

mary beck's profile image
mary beck 
on Google
6 years ago

Ordered 3 dozen cookies in individual bags. Colors were wrong, and one dozen wasn’t piped at all. Cost over $100. 

Lisa Boswell's profile image
Lisa Boswell 
on Google
6 years ago

The ladies from the office attended a cooking show here last night. Chef Shelby is so personable and terribly knowledgeable about cooking techniques and utensils. The food was absolutely scrumptious! I hope to take my husband soon! 

Kayla Brown's profile image
Kayla Brown 
on Google
6 years ago
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Frequently asked questions about Icing On the Cookie

How is Icing On the Cookie rated?

Icing On the Cookie has a 4.3 star rating with 16 reviews. 

When is Icing On the Cookie open?

Icing On the Cookie is closed now. It will open tomorrow at 9:00 a.m. 

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