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I See Optometry / Je vois optométrie
- Healthcare
- Ottawa, ON
About this business
Location details
19 Clarence St., Ottawa, ON, K1N 5P4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This clinic claimed they would see my toddler who has autism, but when we arrived they made us wait an hour and we had to leave because the wait was so difficult, we didn't end up seeing the doctor. It's completely unreasonable to claim to support kids with special needs and have absolutely no sense of accommodation for their needs. They had no toys in the waiting room, did not inform us they were behind on the schedule, and acted like we were crazy when we inquired about the time. As though it's reasonable to expect an auti... read more
I don't recommend coming here if you have a child with autism or otherwise is not capable of waiting a full hour after their appointment time to see someone. It's extremely easy to tell parents to come 45 minutes or an hour later. Not all children are capable of waiting for an hour before an appointment which itself may be emotionally difficult for them even without the wait.
Le service à la clientèle est impeccable! J’ai grandement apprécié le service à la clientèle, l’examen de la vue avec Dre Reid, laquelle prend son temps avec ses patients, et les connaissances et l’appui précieux de Robert dans le choix d’une monture adaptée à mes besoins et à la forme de mon visage. 👏🏻
We were from out of town and noticed both glasses and contact lenses had been left at home. I called I See Optometry and explained the situation. I sent them the contact RX by email, and they got right back to me. They were amazing and gave us a five day trial pack free of charge. Great customer service!! You saved the day a weekend!
Frequently asked questions about I See Optometry / Je vois optométrie
How is I See Optometry / Je vois optométrie rated?
I See Optometry / Je vois optométrie has a 4.6 star rating with 134 reviews.
When is I See Optometry / Je vois optométrie open?
I See Optometry / Je vois optométrie is closed now. It will open at 9:00 a.m.
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