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Hyundai Service Center
- Automotive
- North Charleston, SC
About this business
Location details
8485 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Have had my Elantra for 14 years! Never had it serviced anywhere but Hyundai NC. Occasionally the wait time has been longer than I would have liked, but overall my experience(s) has been good. Percy is my regular Service Rep. He is honest, funny, knowledgeable, and always professional. Recently had the pleasure of Aaron as my Service Rep. Explained a time constraint I had on that particular day, and he kept me informed of the progress of my vehicle. Was able to meet my obligation!!! Overall, I would highly recommend Hyundai ... read more
I take good care of my cars—this one is nearly 20 years old with around 180,000 miles. There was a slight leak in the gasket that was covered by a recall in 2022, so I scheduled an appointment with the company for a new alternator, gasket, and cover. It took almost three weeks to complete, which is a ridiculous amount of time for a repair like this. During the process, they tried to upsell me on another gasket repair, quoting me $3,000. I obviously declined. Then, two days before the repair was supposed to be finished, they ... read more
Save yourself a lot of time and avoid this service center. They are all extremely unprofessional and lack communication skills. I've called 10+ times over the course of 2 days to get an update on my wife's vehicle and haven't received a call back. I got someone on the phone one of those times and they said they couldn't help me and needed to transfer me. Multiple voicemails and text messages later and 0 help or follow up. A simple oil change, tire rotation, and alignment shouldn't take over 48 hours.
The service department is absolutely terrible on Rivers Ave. I tried to give them a chance before writing a review, but they have a reputation for terrible service. About a month ago I brought my husband's Ioniq 5 to be serviced. I waited for it for about three hours. After it was done, I went a few minutes down the highway just for the low windshield wiper fluid alert to come on. They also didn't reset the maintenance timer, so that keeps alerting me that I need to get maintenance done. I just dropped my Palisade off for ma... read more
Willing to drive all the way to Savanah to avoid dealing with this service center. That should say lot. Avoid this location.
Frequently asked questions about Hyundai Service Center
How is Hyundai Service Center rated?
Hyundai Service Center has a 2.4 star rating with 62 reviews.
When is Hyundai Service Center open?
Hyundai Service Center is closed now. It will open at 7:00 a.m.
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