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Hyundai of Downtown Los Angeles Service Department
- Automotive
- Los Angeles, CA
About this business
Location details
3850 S Figueroa St, Los Angeles, CA, 90037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Absolutely terrible experience My hyundai has been in and out of the service department for multiple issues, including a safety concern with the i-Pedal system, noises, and paint problems that kept my car for about 10 weeks since I got the car last year. The issues haven't even been fixed. I understand that car issues happen. What I don't understand is how unbelievably difficult they made the entire process of getting things right, and things as simple as having someone return my calls just did not happen! I was constantly c... read more
HYUNDIA DOES NOT SERVICE THEIR OWN BRAND-NEW VEHICLES, EVEN IF IT IS UNDER WARRANTY - A COMPANY THAT DOES NOT BACK THEIR OWN VEHICLE IS A COMPANY TO STAY AWAY FROM
I was at the service department today for the engine oil consumption problem on my Tucson 2019 for the second time. The first time I was at the service department was about a month ago. Cesar and Jonathan were my service advisors. They lack customer service skills. They don't return your phone calls. They act like they don't care. The recall on the theft protection device was not even installed correctly the first time, according to Jonathan. Their attitude is unprofessional, defensive, and lazy. When you ask them technical ... read more
Received a call twice asking me to bring my car in for a recall. I specifically confirmed over the phone if the recall applied to my vehicle model and made an appointment for Saturday at 8:00 AM because it was the only one available. When I arrived, I was told that there was actually no recall for my model. Huge inconvenience and waste of my time.
First time going to this location. Was very satisfied as I received a loaner after a couple of days since the repairs will take more time. So far, the experience has been very pleasant.
Frequently asked questions about Hyundai of Downtown Los Angeles Service Department
How is Hyundai of Downtown Los Angeles Service Department rated?
Hyundai of Downtown Los Angeles Service Department has a 2.8 star rating with 71 reviews.
When is Hyundai of Downtown Los Angeles Service Department open?
Hyundai of Downtown Los Angeles Service Department is closed now. It will open tomorrow at 7:00 a.m.
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