Hyatt Place Washington Dc/Us Capitol

Lauren 

on Google

2 weeks ago

This is my second time staying here. The location is great. The rooms are big and spacious. My AC wasn’t working but they were able to fix it right away. The cleanliness could certainly be improved, but it wasn’t overtly dirty. There is a lot of street noise from the busy road; the rooms do have white noise machines. A few of my colleagues had issues with their room (ac not working, blinds not working, dirty rooms, etc.). Overall it wasn’t bad. 

James Gearhart 

on Google

2 weeks ago

This property is filthy, and it’s difficult to understand how it qualifies for a Hyatt Place flag. More concerning, manager Kanisha Solomon and the front desk team were consistently ineffective. My reservation, booked directly through the Hyatt app, was recorded incorrectly by the hotel. The issue became clear when housekeeping knocked on my door asking me to check out, followed later by a call from the front desk with the same request—despite my having another night confirmed. I went to the front desk and provided my email ... read more

Dimas Santos 

on Google

2 weeks ago

What a nice hotel, near by different stores and easy to get the metro 🚈 

James Gearhart 

on Google

3 weeks ago

This property is filthy, not sure how it qualifies for a Hyatt Place flag. Secondly, manager Kanisha Solomon is useless - the hotel had my reservation incorrect on two accounts, on both number of days and the rate booked (not reflecting the email reservation confirmation) on the Hyatt mobile app, and after four conversations, my issue was then elevated to Kanisha, who told me over a phone call that she would fix the reservation and did not, requiring a sixth attempt to fix. On my second attempt to fix, the reservation confir... read more

Dylan Patterson 

on Google

3 weeks ago

Stated here a few nights as a chaperone for s school trip. Rooms where clean staff was very nice and helpful. Definitely recommend staying here.