Hyatt Place Washington Dc/Us Capitol

AXFLIP 113 

on Google

a month ago

The rooms are poorly maintained and not adequately cleaned. Upon checking in, I found visible fecal stains in the toilet, which was unacceptable. The blinds were also in poor condition. When I brought these issues to the attention of the front desk, the staff member responded with a dismissive attitude and provided subpar customer service. It felt as though my concerns were being treated as an inconvenience rather than addressed appropriately. I travel frequently and rarely feel the need to complain, but this experience was ... read more

Adam Rodriguez 

on Google

a month ago

The rooms are poorly maintained and not adequately cleaned. Upon checking in, I found visible fecal stains in the toilet, which was unacceptable. The blinds were also in poor condition. When I brought these issues to the attention of the front desk, the staff member responded with a dismissive attitude and provided subpar customer service. It felt as though my concerns were being treated as an inconvenience rather than addressed appropriately. I travel frequently and rarely feel the need to complain, but this experience was ... read more

Gum Care 

on Google

a month ago

I stayed here from 2nd April 2026 to 4 th April 2026 under booking name Jaiganesh Ramamurthy, confirmation no: 5532287401. I have not received the deposit amount even after 25 days of check out. It's seriously not upto hyatt standards. I want you to send the deposit amount immediately 

tim smith 

on Google

a month ago

I really like this hotel the guys at the front desk provided superior customer service. They were also easy to talk with