Hyatt Place Herndon/Dulles Airport-East

Dan H 

on Google

2 weeks ago

Spent 4 nights. Room was dated and there was the walls were dirty. Two of the breakfasts they ran out of food with over an hour left on the breakfast schedule. 

Mary Bain 

on Google

2 weeks ago

DONT BOOK! Customer service was awful. Met at the door by the guy who checked us in. He told us he refreshed the system because it was 3 am. I had to wait 15 minutes to get checked in. Then he could not explain where to park. Kept threatening that my car would get town away. Absolutely disgraceful behaviour and unkind reception. Worst check in ever honestly. Will stay at my beloved hampton inn by hilton. They also charged $15 for parking. I had to repark 3 times because they have the worst explanation and zero signs indicati... read more

Re Ne 

on Google

2 weeks ago

Nahe am Flughafen aber sehr ruhig gelegen. Zimmer schon etwas in die Jahre gekommen, aber sauber. Frühstück Ok. Haben nicht den Transfer genutzt sind mit der Metro gefahren was ca 5 Minuten zu Fuß gut zu erlaufen ist 

Jennifer L. 

on Google

2 weeks ago

Pick up driver ignored us first, took people arriving after us first in. When I asked if there is still room for us he asked harsh if that's the place we were going. Front desk staff is not welcoming in any way. Stranded in Washington no suitcase or anything. Staff is making loudly fun of the situation and made us feel like idiots. - I've to admit that we didn't pack our toothbrushes in our personal item (purse) Check out early (5am) - went a few minutes early. the shuttle bus driver was hanging out at the front desk to. Did... read more