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Huston Cadillac Buick GMC

4.6

About this business

Specialties Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs and trucks. Allow our professional and knowledgeable sales consultants to supply you with exceptional and personalized customer service that will exceed your car buying expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our leasing and sales consultants are deter... read more

Location details

19510 US-27, Lake Wales, FL, 33853, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.61,312 reviews
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Iris Crespi Rivera's profile image
Iris Crespi Rivera 
recommend  Recommended
4 years ago

To buy a car very personable willing to work wth you a great selection of cars they make sure you r comfortable 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for choosing Huston Buick GMC Cadillac Inc and we hope to see you again soon! 

Mark Weidemyre's profile image
Mark Weidemyre 
recommend  Recommended
4 years ago

NO hassle, no bs, no pressure... second vehicle we purchased there... definitely be back...Our salesman Pedro Hernandez was GREAT as well as entire staff we dealt with. 

Anna Maria Quinto Baker's profile image
Anna Maria Quinto Baker 
recommend  Recommended
4 years ago

Easiest car buying experience ever! David and the Huston team were extremely helpful and courteous.Highly recommend!!!! 

Business response:

Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day! 

Michael Fuller's profile image
Michael Fuller 
4 years ago

Yesterday, I made a offer that was accepted, filled out credit app, waiting all afternoon noon for a answer, then to be told a customer just walked in and paid cash full ask plus taxes. What a crock. I would not deal with this dealership, ever. Period. 

Business response:

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (863) 676-2503 when you have an opportunity, and we will be more than happy to try and turn your experience around. 

Wendy Foxworth Almstead's profile image
Wendy Foxworth Almstead 
recommend  Recommended
4 years ago

From the outstanding Sales and Finance team to the Service Department, Huston Buick & Cadillac made my shopping experience not only easy but a pleasure. My last car purchase was in 2002, yes I loved my Suburban with 364,000 miles. And since the kids are now grownups, I decided to go with a sedan. Huston had an array of new and used cars. My salesman, Pedro, was exceptionally knowledgeable about all the cars on the lot and which car worked for my needs and in my price range. I appreciated that Pedro was a former Navy guy w lo... read more

Business response:

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Charles R. Gallagher III's profile image
Charles R. Gallagher III 
recommend  Recommended
5 years ago

So impressed with the entire purchase experience from the team at Huston. Fair price, easy to work with, responsive, professional and amazing. Thanks for superior service. 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at Huston Buick GMC Cadillac Inc. We look forward to your next visit! Take care! 

Frederic Depuydt's profile image
Frederic Depuydt 
5 years ago

...sure they are friendly till you drive out the lot. We purchached a used car with them last week for my 16 yr old son. They told me they checked the car completely....its a great car..that's what they said... After several miles we noticed the reverse camera was upside down and the whole park assist was defect. Once we drove a few days, more alerts, seems like mayor engine problems ....my son could have been in an accident breaking down middle of the highway... quote from dealer.....$7000 repairs..called them. back..not so... read more

Business response:

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (863) 676-2503 to speak to our manager directly regarding this situation. Thank you, and we hope to hear from you soon. 

Joel Cosme's profile image
Joel Cosme 
recommend  Recommended
5 years ago

Fast buying process. Caring and professional staff - Pedro. 

Business response:

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing us Joel, we hope to see you again! Call us if you have any questions, have an awesome day! 

Lora Watts Donley's profile image
Lora Watts Donley 
recommend  Recommended
5 years ago

Re Service Department: I’m waiting for my vehicle with plenty of time to watch and listen. Jim Maggard and the other service consultants are in a constant fast pace, moving from their building to the other in a speed walk, yet super pleasant. In the last 5 min, I’ve watched Jim get stopped by a mechanic, a salesman and 2 customers while trying to close out his current issue - and with each stop he is respectful, addressed everyone with ‘Yes ma’am’ and ‘Sure thing, Sir’ and all with a smile. In the middle of handling folks in... read more

Frequently asked questions about Huston Cadillac Buick GMC

How is Huston Cadillac Buick GMC rated?

Huston Cadillac Buick GMC has a 4.6 star rating with 1,312 reviews. 

When is Huston Cadillac Buick GMC open?

Huston Cadillac Buick GMC is closed now. It will open at 8:30 a.m. 

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