Huntington Bank

Kyong Y 

on BBB

2 years ago

I filed a claim for fraud forged/missing endorsement or altered check claim back in early November. I've filed the requested affidavit, and I've been requested to resend it 6-7 times because they for whatever reason have not received it. I've even filed this form through my local Huntington bank, so they should be able to appropriately send the form. I've attempted to reach out to someone in corporate, but no one ever tries to call me back. 

Erin M. 

on BBB

2 years ago

On 12/5/22 I had three items post to my account I did not recognize. I called Huntington and was connected to the fraud department. I asked that more information on these purchases be sent to me. I specifically stated I did not want to file a dispute. A dispute was filed anyway - without my knowledge or permission. I did not find this out until I was left stranded in line trying to pay for something, finding out my debit card had been closed also without my knowledge or permission. A fraud claim was completed on my account a... read more

Nannette B. 

on BBB

2 years ago

First they promote 2 day early direct deposit, but once you have an account they tell you you have to wait 90 days and I have Social Security. Then I keep getting messages that my accounts are.below $0 and they are not below $0. I call customer and they know nothing. 

James E. 

on BBB

2 years ago

The service is very slow. They need more tellers and they need to be more efficient 

Paula S. 

on BBB

2 years ago

I deposited 2 checks. The bank showed the checks in my account and available, I proceeded to initiate several payments based on the information that the money was available. An hour later, and after one of the payments was posted on my account, I received an email stating the checks were now being held for a week. I called customer service, escalated to a supervisor and all I got was the same answer. There was nothing they could do. They needed a week to verify the checks and funds were available and valid. To the best of my... read more

Jameil H 

on BBB

2 years ago

Huntington force closed my account and now I can't get any information about the funds that are in my account. I keep calling and don't get an answer from the branch. 

Sondra J 

on BBB

2 years ago

They punish you for not being wealthy. My income has only gone up since I've opened this account about 10 years ago and every 6 months or so they lower the amount I'm able to borrow. I never Maxx my limit, my account is never overdrawn, always pay on time and pay it off before borrowing more. Because I used more of MY money one month than I did another, they immediately lowered my amount to a lousy $100. Wth? There was never an agreement that i had to keep a certain amount in my account on a regular basis to borrow money. I ... read more

JOHNNY G 

on BBB

2 years ago

I WENT INTO THE ROCKVILLE RD LOCATION TO MAKE A COMPANY DEPOSIT.I DO NOT HAVE AN ACCOUNT WITH THIS BANK AND THEY PROCEEDED TO TELL ME I HAVE TO GIVE THEM MY ID AND PROVIDE MY SOCIAL SECURITY NUMBER TO DO THIS!!! U HAVE NEVER HAD OR HEARD OF THIS BEFORE.I REACHED OUT TO ANOTHER BRANCH MANAGER TO DISCUSS THIS AND SHE TOLD ME THAT THIS WAS EXTEREME.IT IS A SHAME THAT U HAVE TO FEEL LIKE A CRIMINAL TO MAKE A DEPOSIT INTO A BANK AND I WOULD NEVER USE THIS BANK BECAUSE OF IT 

Edgar M 

on BBB

2 years ago

Hello, I want to present this complaint. They closed my account for not wanting to pay $290. I travel in September to Las Vegas with spirit, roundtrip tickets purchased with my Huntington card. We returned on Sunday, my two children, one 16 and the other 6, had to go back to school because they were only allowed one week. The bank tells me that I made a purchase of other tickets from Las Vegas to Chicago with a stopover in Denver with the frontier company. Which I never bought. It is illogical that having my non-stop and che... read more