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Humboldt Medical Group
- Family Practice
- Fortuna, CA
About this business
Location details
3306 Renner Dr, Fortuna, CA, 95540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A few months ago my husband tried to get through to the office to make an appointment and the phone was busy continuously from 10 am till 2 pm so he finally went in in person and the receptionist was reading a book with the phone off the hook. When asked why there were no answers to repeated phone calls she said everyone was on lunch break. The office manager should be reprimanded at the very least. Then a few days ago we took his elderly mom in for an examination due to a fall and pain in her chest. The doctor seemed to car... read more
If I could give zero stars I would. Do not rely on these people for your life! Terribly rude staff. I called in for an inhalor refill at noon time-they said they would send it into the pharmacy immediately. Four hours later I'm still waiting outside of Walgreens.. I called at least 4 times to remind them before they closed. Their hours say till 6pm, at 5 I call again and they are closed, without sending my script. The on call nurse said I should go to ER if its an emergency- well I don't have insurance so there's a 4,000 bil... read more
I have been going to this medical practice for 11 years now and I like the doctor I have now very much. That being said, there seems to be a lack of communcation between the doctors and staff, and the doctors, staff and patients. Tests that were to have been ordered have never been done. Prescription refillls are a continuous bone of contention, even following the office's own instructions. They either say they didn't get the prescription, or an assistant will tell me she will call it in after it is already late, and then sh... read more
I love most of the doctors at HMG, but the receptionist in Ferndale is very rude, unsympathetic, unprofessional, unorganized, and enjoys more person phone calls during a work day than any of the rest of us at the expense of patient care. If I could bypass the whole front office I would continue to get care there. The part that is most unfortunate is the fact that most of the doctors and aids do care, it's the office personnel that does not. I think if the doctors knew about the way some staff members treat patients they woul... read more
Frequently asked questions about Humboldt Medical Group
How is Humboldt Medical Group rated?
Humboldt Medical Group has a 2.2 star rating with 6 reviews.
When is Humboldt Medical Group open?
Humboldt Medical Group is closed now. It will open tomorrow at 9:00 a.m.
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